Emily Price

• Performed 3D intraoral scanning using iTero and 3Shape systems.
• Assisted with Invisalign and Smile White aligner treatments.
• Supported clinicians with composite bonding (NanoFill), veneer preparations, crown preparations and fittings.
• Assisted during a wide range of procedures including examinations, restorations, and extractions.
• Maintained accurate patient records using EXACT and Dentally systems in line with GDPR.
• Ensured full compliance with HTM 01-05 through effective decontamination and sterilisation processes.
• Prepared and maintained treatment rooms to support efficient clinical workflow.
• Assisted in medical emergencies and hold Immediate Life Support (ILS) certification.
• Delivered high-quality chairside support, ensuring patient comfort and reassurance.
• Provided post-operative and oral hygiene instructions under clinician guidance.
• Managed stock control and supported with ordering and rota coordination.
• Collaborated with the wider dental team to ensure smooth day-to-day operations.
• Delivered professional and friendly patient care, including managing anxious patients.

• Maintained accurate patient records, ensuring meticulous documentation.
• Prepared treatment rooms prior to patients' arrival for streamlined operations.
• Supported dentists during procedures, resulting in increased efficiency.
• Offered post-operative instructions under dentist's supervision, enhancing patient recovery process.
• Facilitated patient comfort with empathetic chair-side manner.
• Participated in oral health education sessions increasing community awareness about dental care and prevention.
• Assisted in clinical procedures, including examinations, fillings and extractions comp bonding, implants such as upper arch full.
• Carried out varied chairside support procedures while keeping patients calm and comfortable.
• Provided excellent patient care from arrival to treatment completion.
• Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
• Delivered compassionate care and support to patients to alleviate anxiety and stress.
• Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
• Assisted fellow staff in additional duties for continued smooth running of practice operations.
• Helped to close surgery, treatment rooms and reception area at end of day.
• Reported faulty or poorly functioning tools to maintain high quality equipment.
• Replenished sundries and ordered low-stock items.
• Greeted patients and helped with completing intake and consent forms.
• Improved clients' oral health through targeted hygiene advice.
• Consistently arrived at work on time and ready to start immediately.
• Completed oral 3D scans daily to assist lead dentist.

• Maintained accurate patient records, ensuring meticulous documentation.
• Prepared treatment rooms prior to patients' arrival for streamlined operations.
• Supported dentists during procedures, resulting in increased efficiency.
• Offered post-operative instructions under dentist's supervision, enhancing patient recovery process.
• Assisted in clinical procedures, including examinations, fillings and extractions.
• Completed routine maintenance tasks on dental equipment, prolonging its lifespan.
• Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
• Greeted patients and helped with completing intake and consent forms.

• Maintained accurate medical and dental records by documenting important patient data in excel.
• Provided outstanding support to Dentist, other Dental Nurses and Hygienist throughout practical treatment procedures, ensuring positive, effective outcomes.
• Regular rotation to reception desk. Communication to patients requiring appointments, dealing with customer complaints. Effectively escalating issues when required.
• Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
• Provided excellent patient care from arrival to treatment completion.
• Prioritised patient comfort, maximising client retention and satisfaction.
• Arranged appointments using online booking system.
• Took dental images safely, checking patient suitability for X-ray procedures.
• Replenished sundries and ordered low-stock items.
• Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
• Helped to close surgery, treatment rooms and reception area at end of day.
• Worked with dentists during permanent and temporary restorative procedures, including fillings, crowns and bridges.
• Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
• Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.

• Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
• Displayed and restocked merchandise by following brand guidelines.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
• Completed opening and closing procedures each day.
• Delivered outstanding customer care with proactive sales and listening skills.
• Mentored new team members on customer service.
• Improved processes to support team target achievement.
• Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Resolved customer issues through research and problem solving.
• Maintained high level of customer service through friendly and polite demeanor.
• Answered incoming calls, greeted callers, provided information and transferring calls to appropriate parties.
• Checked in with customers during meals to check orders were received correctly and met guests' expectations.
• Accurately received and processed orders, noting dietary requirements to maintain customer satisfaction.

• Daily interaction with children of all ages and their familes
• Completing reservation bookings , daily use of email and excel
• Supervision of toddler sessions.
• Working in classes for children with disabilities.
• Dealing with customer complaints
• Training and mentoring new members of staff
• Opening and closing venue unsupervised on a daily basis

• Delivering varied timetable of physical education to different levels of age and ability including schools, sports clubs, and one to one sessions.
• Assessing baseline levels of fitness to enable clients to work to a higher level.
• Prepared classes in advance and presenting prepared sessions
• During my time on this course Wigan Athletic Football Club won the EFL community club of the year. In April 2019 i was invited to attend an award ceremony at the House of Commons to talk about my time as a volunteer for Wigan Athletic Football Club. (see link below)

https://www.efltrust.com/emily-price-i-was-unemployed-and-then-i-saw-the-12-week-traineeship-with-wigan-athletic-community-trust-it-is-one-of-the-best-things-ive-ever-done/

My interest in sport led me to apply to be a volunteer for Wigan Athletic football club. I felt this would give me good experience in this field and help me to decide if this was a career i wanted to pursue.

• Addressed customer enquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
• Accepted and processed cash, cheque, card and mobile payments.
  Received and processed product returns.
• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Whilst at secondary school i was given the opportunity to work 2-3 days per week in Aspull Pre-School. During this time I gained experience in all aspects of childcare including

• Assisting with library time
• Visits to local parks with other Nursery Nurses
• Helping to make children's lunches
• Assisting with Nursery Rota
• Help with Story time and Nursery games