
An accomplished people professional with expertise in payroll, audit, and compliance. Proficient in data management and HRIS Sage People, with a strong focus on the full employee lifecycle. Demonstrating exceptional communication and active listening skills, ensuring team collaboration and problem-solving. Committed to maintaining discretion and reliability.
The role has evolved from supporting local transactional administration to becoming the people manager for UK and Ireland. Supporting the business with headcount reductions and streamlining projects to TUPE and merge legal entities over the past few years. Supporting employees and managers on personnel-related matters throughout employee life cycle, headcount has ranged between 130-70. Manage payroll and PBIK for four entities in the UK, Ireland and supporting Belgium payroll and associated compliance with payroll audits. Lead end-of-year reporting initiatives, including employee-related share returns and short-term business visitor reporting. Support local recruitment, including screening, ight to work checks, interviews and preparing job offers and contracts. Facilitate skilled worker sponsorship applications and maintaining ongoing sponsorship duties. Administer renewal and management of local benefit schemes including periodic market reviews and support employee engagement by promoting benefits and implementing global initiatives and processes.
Intervention Response 2003 – 2006
Safer Neighbourhood Team 2006 – 2008
Case Investigation Team 2008 – 2010
Local Crime Unit 2010 – 2017
Completed Crime Investigators Development Programme and exam to become a Detective. The role led complex and serious investigations whilst supporting victims throughout investigation stages and justice system of which many of those cases secured successful convictions in court. Conducted interviews with witnesses and suspects from diverse backgrounds, enhancing communication skills.
The role required attention to detail in analysing intelligence and data meticulously, ensuring thorough preparation of complex crown court files. Balancing heavy workload in a fast-paced environment, prioritising critical lines of enquiry.
Assisted in the sales team to achieve targets through effective communication and customer service skills. Supported daily operations by handling customer enquiries and ticket sales whilst promoting partner products.
Technical skills:
Soft skills:
MHFA Mental Health First Aid, certified until Oct 2027
ACAS Managing Discipline and Grievance Oct 2022
ACAS Managing absence at work Oct 2019
CIPD Accredited Activity: Constructive Communication & Influencing Skills Sept 2017
Microsoft Excel Certification Introduction 2016
Microsoft Excel Certification Intermediate 2016