Danielle Soonius
Coventry,England
Summary
Accomplished HR professional with extensive expertise in people management, employee relations, and employment law compliance. Proven track record in workplace conflict resolution, company culture building, wellbeing and change management. Demonstrates strong leadership and resilience through challenges and a commitment to inclusive positive work environments. Adept at leveraging people analytics and survey management to drive organisational improvements.
Overview
19
19
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
People Manager
Crisis
London
01.2014 - 09.2025
- Company Overview: https://www.crisis.org.uk/
- Lead Employee Relations and Engagement team
- Provide expertise on all aspects of the employment and management of staff.
- Set up HR partnering and advice team, successfully restructuring and introducing a business partnering service to the organisation.
- Supported large scale structural and cultural change including staff consultation, redundancy and restructure.
- Contributed to cross organisational workstreams, for example the development of a wellbeing framework and delivering objectives from the EDI action plan.
- Created a cycle of employee engagement surveys, managing the project from design (with external survey company), launch, analysis of findings and departmental action planning.
- Credible partner to the organisation, using data and other insight to enable teams to address challenges and deliver their objectives.
- Worked collaboratively with People (HR) colleagues to provide cohesive advisory and partnering services and develop effective management training.
- Employee relations expert, providing advice on areas such as conflict resolution, performance management, pay disputes and complex cases involving tribunals.
- Leading People Partners and Advisors, developing them to achieve their potential and addressing factors that impact performance.
- Policy lead, ensured that HR policies and guidance remain relevant and legally compliant.
- Promoted an inclusive workplace culture respecting diverse perspectives.
- Https://www.crisis.org.uk/
HR Officer
Crisis
01.2012 - 01.2014
- Company Overview: https://www.crisis.org.uk/
- Supporting a range of HR generalist activities covering the full employee life cycle.
- Coaching managers and advising on performance management including induction, probation, appraisal and capability or disciplinary issues.
- Advising on salary benchmarking, job content and developed standard job description form.
- Created payroll processes following implementation of new HR database (Ciphr) and led on monthly payroll checks with substantial reduction in errors.
- Https://www.crisis.org.uk/
Personnel Officer
Heritage Lottery Fund
01.2009 - 01.2011
- Delivering employee relations support including advising senior managers and employees on areas such as absence, performance management and staff development.
- Implemented new reporting systems, data collection and evaluation of HR metrics.
- Managing effective recruitment campaigns during a time of government imposed financial restrictions.
- Successfully introduced apprenticeship scheme to increase diversity of the workforce.
- Managing payroll processing with outsourced provider.
- Facilitating of the annual appraisal process and processing of complex pay awards.
- Designing and delivering training for corporate induction sessions and on HR related topics.
- Https://www.heritagefund.org.uk/
Personnel Assistant
Heritage Lottery Fund
01.2007 - 01.2009
- Supporting HR generalist delivery.
- Worked closely with senior management to implement revised pay award structures for 250 employees.
- Undertook recruitment agency tender exercises, including assessing tender documents, interviewing representatives to ensure best fit and negotiating rates.
- Managing full recruitment cycle including advertising vacancies, interviewing, issuing and checking of starter documentation, production of offer letters and contracts.
- Processing payroll changes with external payroll provider.
- Https://www.heritagefund.org.uk/
Education
Public & Social Policy Management -
University of Birmingham
01.1998 - 01.2001
A Levels - 4 x A Levels, 1 AS Level
Bablake School Coventry
01.1991 - 01.1998
Skills
- People Management
- Employee Relations
- Employment law knowledge and compliance
- Workplace conflict resolution
- Company culture building
- Change management and restructuring
- Employee wellbeing
- People analytics
- Survey management
- Microsoft applications
- Resilience under pressure
- HR software proficiency (CIPHR)
- Recruitment
- Payroll processing
Certification
- CIPD Level 7
Volunteering
- Inspiring the Future - supporting career aspiration events in schools
Timeline
People Manager
Crisis
01.2014 - 09.2025
HR Officer
Crisis
01.2012 - 01.2014
Personnel Officer
Heritage Lottery Fund
01.2009 - 01.2011
Personnel Assistant
Heritage Lottery Fund
01.2007 - 01.2009
Public & Social Policy Management -
University of Birmingham
01.1998 - 01.2001
A Levels - 4 x A Levels, 1 AS Level
Bablake School Coventry
01.1991 - 01.1998
Similar Profiles
Tsz Yin LeungTsz Yin Leung
Retail Volunteer at CrisisRetail Volunteer at Crisis
Faye Greaves CIHCMFaye Greaves CIHCM
Housing programme manager at CrisisHousing programme manager at Crisis
Janie CantuJanie Cantu
Call Diversion Specialist at Crisis Connections, Crisis ClinicCall Diversion Specialist at Crisis Connections, Crisis Clinic
Aman AsherAman Asher
Health care assistant at UK Caring ServicesHealth care assistant at UK Caring Services
JIMSHAD KodakkadanJIMSHAD Kodakkadan
DHN Designer at 3D Technical Design LtdDHN Designer at 3D Technical Design Ltd