
Experienced in hospitality with focus on customer service. Specialising in creating welcoming environment that enhances dining experience, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities and quick problem-solving, ensuring seamless operation and customer satisfaction.
During my 18 years at the Arden oak harvester I have done a few roles starting as a waitress/barmaid my role included table service so I would look after multiple tables and guests from start to finish taking orders, clearing tables serving drinks and food, handling money and till operations and working in a very fast and social environment. Sometimes dealing with any complaints/issues respectfully and efficiently.
I have served many customers and would consider myself friendly and approachable.
I have also assisted in training new members of staff on proper service techniques and menu knowledge.
I have also worked back of house in the kitchens on potwash and salad cart which included cleaning and also stock rotation and replenishing and preparing food for the salad cart.