Kenneth Osei-sarfo
Nottingham
Summary
Driven and adaptable professional with diverse experience spanning care work, customer service, and hands-on roles. With a background in biomedical science and a proven ability to solve problems, I bring a unique blend of analytical thinking and practical skills. Adept at building strong relationships, working effectively under pressure, and delivering results in dynamic environments. I thrive in roles that challenge both my critical thinking and interpersonal abilities, making me a valuable asset in any team.
Overview
9
9
years of professional experience
Work history
Health Care Assistant
Lee Care
, With a decade of experience in the barbering indus
11 2021 - 06 2022
- Drawing on my background as a biomedical science student, I brought a unique perspective to my role as a care worker, enabling me to deliver exceptional care to individuals with mental health issues. Through my understanding of human biology and health, I made a positive impact on the well-being and comfort of those I cared for.
- In my capacity as a care worker, I provided support and assistance to older individuals facing mental health challenges in their daily lives. With compassion and empathy, I helped them with tasks such as making their beds and maintaining personal hygiene, always prioritizing their dignity and respect.
- Effective communication was at the core of my caregiving approach, and I ensured regular and open dialogue with those in my care to build trusting and supportive relationships. Leveraging my biomedical science background, I was able to confidently manage medications, ensuring the safety and health of those under my care.
- My holistic approach to caregiving, shaped by my biomedical science education, distinguished me as a compassionate and skilled care worker. I was dedicated to making a meaningful difference in the lives of others and believed that my experience and commitment made me an outstanding candidate for any care worker position.
Warehouse Worker
Dpd Bulwell
Nottingham
2020.11 - 2021.01
- Picking, scanning and parking boxes into postcodes for final delivery
- Assembling cages and trays into postcodes
- M&S Sorting
customer service/Receptionist
DHL - M&S - Nottingham
2018.07 - 2018.11
- Scanning and binning clothes to allocated destinations in boxes with a handheld terminal
- Moving and sorting M&S products in trays
- Stripping and hanging clothes onto rails before moving to allocated destinations, Talking to clients and assessing their needs
- Making appointments
- Administrating client information
- Checking mail and inputting new information for appointments
- Editing videos & photos with Adobe Premier Pro CS6 & Photoshop CS6
- Sales budgeting
- Delivering items to clients
Warehouse Operative
Gi Group
Nottingham
2017.06 - 2018.04
- Followed Good Manufacturing Procedures (GMP) to meet customer and product
- Recorded information hourly including number of products tested, dates and times of product production
- Loaded raw product, inspected, and packaged product for customers orders
- Moved raw product to the lines
- Disassembled barrier sprayer following sanitation procedures
- Made sure all products are packaged correctly
- Worked for Royal Mail sorting department
- Responsible for sorting mail in the right place
- Maintained an effective pace to make sure the job was done fast and effectively
Kitchen Chef
Hooters
Nottingham
2017.09 - 2018.02
- Cooking food for customers
- Preparing and organising cooked food
- Maintaining a clean environment before and after work
- Maintaining clean work space and equipment to meet healthy and safety standards
- Filling and checking product
Packer
News Logistics UK
London
2016.12 - 2017.06
- Responsible for setting up the tables and machines for employees to work on
- Counting and packing newspapers and magazines -Fabulous, Sections and Sunday Times
Assistant / Customer Service
Tosk Production
London
2015.10 - 2017.03
Barber
Self-employeed
Nottingham , United Kingdom
07 2018 - Current
- With six years of experience in the barbering industry, I have built a reputation for delivering exceptional service and surpassing client expectations. My expertise in a wide array of cutting and styling techniques ensures that each client receives a personalized and tailored experience.
- My keen eye for design and attention to detail enable me to create unique and trend-setting hairstyles that demonstrate my creativity and precision. I have garnered a loyal clientele through my ability to listen and understand their needs, establishing a reputation for providing top-notch service.
- I am dedicated to staying abreast of the latest industry trends and techniques, regularly attending workshops and training sessions to enhance my skills and knowledge. My commitment to continuous learning ensures that I remain at the forefront of the ever-evolving barbering world.
- Known for my professionalism, reliability, and ability to thrive under pressure, I am confident that my exceptional work history and unwavering dedication to my craft set me apart as a standout candidate for any barbering position.
Education
Undergraduate - Biomedical science
Middlesex University
Diploma - biomedical science, Biology, Physics
Nottingham College
09/2017 - 06/2019
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Haringey Sixth Form College
May.2016
Skills
- Strong communication and interpersonal skills, developed through care work and customer-facing roles such as barbering, enabling me to build rapport and professional relationships across diverse backgrounds
- Experienced in working with individuals at all levels and from various cultural backgrounds, ensuring effective collaboration in team-oriented and customer-focused environments
- Professional and confident, having a strong passion for software learning, adept at applying transferable skills with sensitivity, whether in healthcare settings or hands-on roles like warehouse labor
- Highly self-motivated, capable of working independently as well as being an integral team member, honed through both academic and work experiences
- Customer-focused with the ability to thrive in fast-paced, dynamic environments, ensuring client satisfaction and efficient service delivery, especially in barbering and care work
- Effective problem solver, utilizing both logical and lateral thinking to address challenges, drawing on experience from care work and biomedical science training
- Flexible and composed under pressure, accustomed to meeting tight deadlines through manual labor roles and academic commitments, while maintaining high standards
Timeline
Warehouse Worker
Dpd Bulwell
2020.11 - 2021.01
customer service/Receptionist
DHL - M&S - Nottingham
2018.07 - 2018.11
Kitchen Chef
Hooters
2017.09 - 2018.02
Warehouse Operative
Gi Group
2017.06 - 2018.04
Packer
News Logistics UK
2016.12 - 2017.06
Assistant / Customer Service
Tosk Production
2015.10 - 2017.03
Health Care Assistant
Lee Care
11 2021 - 06 2022
Barber
Self-employeed
07 2018 - Current
Undergraduate - Biomedical science
Middlesex University
Diploma - biomedical science, Biology, Physics
Nottingham College
09/2017 - 06/2019
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Haringey Sixth Form College