Kira Daniel

Mental Health Support Worker

Provided person-centred support to individuals with a range of mental health needs, promoting independence, wellbeing, and recovery. Assisted service users with daily living activities, including meal preparation, household tasks, personal care, community access, and engagement in meaningful activities. Built positive therapeutic relationships through emotional support, active listening, and consistent encouragement.

Monitored and recorded changes in mental and physical wellbeing, identifying risks and safeguarding concerns and escalating issues appropriately. Supported the development and implementation of individual care and recovery plans, ensuring care was delivered with dignity, respect, and in line with best practice. Assisted with medication administration and maintained accurate, confidential records in accordance with organisational policies and regulatory requirements.

Worked collaboratively with multidisciplinary teams, healthcare professionals, families, carers, and external agencies to provide holistic support and improve outcomes. Facilitated social, recreational, and therapeutic activities to enhance communication skills, confidence, social inclusion, and community integration. Responded effectively to crisis situations, maintaining a safe environment and supporting positive risk management.

Contributed to service improvement through participation in team meetings, staff training, mentoring new employees, and promoting high standards of care. Demonstrated strong safeguarding awareness, advocating for service users' rights while maintaining professional boundaries and promoting recovery-focused practice.

Community Healthcare Assistant / Community Support Worker

Provided high-quality, person-centred care to individuals within their own homes and community settings, supporting independence, wellbeing, and quality of life. Assisted patients with personal care, mobility, nutrition, and daily living activities while promoting dignity, respect, and choice at all times.

Supported the safe administration of medication and monitored adherence to prescribed treatment plans. Conducted routine observations, including monitoring vital signs and reporting changes in physical or mental health to relevant healthcare professionals. Assisted with basic clinical procedures and diagnostic tests under supervision, ensuring accurate documentation and effective communication of patient information.

Implemented personalised care plans for individuals with chronic health conditions, helping to improve daily functioning and health outcomes. Facilitated attendance at medical appointments, therapy sessions, and community activities, ensuring continuity of care and access to essential services. Supported rehabilitation and recovery by assisting with physical therapy exercises and encouraging healthy lifestyle choices.

Built positive relationships with patients and families through compassionate communication, providing reassurance, emotional support, and reducing anxiety during challenging situations. Worked collaboratively with nurses, therapists, GPs, and other healthcare professionals to deliver coordinated, holistic care. Maintained accurate records, upheld confidentiality, and ensured compliance with safeguarding, infection control, and health and safety procedures.

• Prepared ingredients to maintain fresh stock for pizza toppings.
• Assisted with kitchen duties beyond pizza making when necessary for team efficiency.
• Excelled in multitasking under busy conditions, keeping order processing timely and efficient.
• Followed all health regulations strictly, ensuring safe food handling at all times.