Summary
Work history
Education
Skills
Additional Information
Languages
Hobbies
Referee
Timeline
pwb
Kennedy Murithi King'ori

Kennedy Murithi King'ori

Dubai,United Arab Emirates

Summary

Driven Store Assistant with background in sales, customer service and operations management. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Sensible Store Assistant determined to provide every customer with positive, memorable shopping experience. Focused and friendly and willing to help with any task.

Work history

Retail Store Assistant

MR. PRICE
Nairobi, Kenya
09 2022 - 03 2024
  • Displayed promotional material on storefronts to attract shoppers.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Guided customers to locate products or alternative items.
  • Supervised junior staff activities and kept shop operational.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Butcher

KENTERRY, DAGORETTI SLAUGHTERHOUSE
Nairobi, Kenya
03 2018 - 07 2022
  • Adhered to sanitation protocols and PPE requirements to reduce risk of food-borne illnesses.
  • Stored goods in temperature-controlled units to maintain condition and quality.
  • Sliced and packed deli meats and specialised cuts to meet customer preferences.
  • Ground meats to create sausages and specialty meat items.
  • Supported stock checks with quick, orderly counting and recording.
  • Offered customers advice on cooking styles and methods for different types of meats to obtain maximum flavour.
  • Wore required Personal Protective Equipment to maintain excellent hygiene standards.
  • Maintained optimised meat storage system to prevent spoilage and waste.
  • Produced saleable products from beef, pork and poultry.
  • Used hand tools and table-top equipment to debone, trim and portion meat to customer specifications.

Sales Representative

TILES & CARPET CENTRE
Nairobi, Kenya
05 2015 - 11 2017
  • Accounted for all inventory and ordered new stock.
  • Prepared sales contracts and oversaw signing of both parties.
  • Presented latest merchandise to prospective buyers.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Responded to telephone and in-person requests for information.
  • Collected and processed payments.
  • Built lasting relationships with clients through customer service interactions.

Education

Higher Diploma - Travel & Tourism Consultant

Kenya Utalii College

Diploma - Travel Agency Techniques (Consultant)

Kenya Utalii College

Diploma - Travel Agency Techniques (Foundation)

Kenya Utalii College

Kenya Certificate of Secondary Education (KCSE) -

Dagoretti High school

Kenya Certificate of Primary Education (KCSE) -

Happyland Prep. School

Skills

  • Brilliant work ethic
  • Fast learner
  • Exemplary communicator
  • Order processing
  • Marketing
  • Team player
  • Friendly and outgoing
  • Store maintenance
  • Risk reduction strategies
  • Organised and efficient
  • Merchandising expertise

Additional Information

  • First Aid - CPR.

Languages

English
Advanced
Swahili
Advanced

Hobbies

  • Cycling
  • Participating in voluntary works that benefit society
  • Travelling
  • Video games
  • Board games

Referee

Referal upon request

Timeline

Retail Store Assistant

MR. PRICE
09 2022 - 03 2024

Butcher

KENTERRY, DAGORETTI SLAUGHTERHOUSE
03 2018 - 07 2022

Sales Representative

TILES & CARPET CENTRE
05 2015 - 11 2017

Higher Diploma - Travel & Tourism Consultant

Kenya Utalii College

Diploma - Travel Agency Techniques (Consultant)

Kenya Utalii College

Diploma - Travel Agency Techniques (Foundation)

Kenya Utalii College

Kenya Certificate of Secondary Education (KCSE) -

Dagoretti High school

Kenya Certificate of Primary Education (KCSE) -

Happyland Prep. School

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Kennedy Murithi King'ori