Kemily Souza
London
Summary
Hello, I'm Kemily, a young woman who is in constant search of knowledge and very happy to learn.
I'm very organised and detailed, I like to be efficient and practical. I'm a perfectionist and a person who loves working in team and dealing with people.
I always try to keep a smile on my face and keep a positive mindset on work enviroment.
Having lived in many countries, I am a person who adapts very quickly, including to the needs of each company.
I learn quickly and I am always in constant competition with myself in search of evolution.
Overview
6
6
years of professional experience
Work History
Catering Supervisor and Barista
Baxterstorey
11.2023 - Current
- Experience in catering management within a hospitality environment.
- Develop and execute catering strategies aligned with clients objectives and brand image.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Dealing with computer and paper work.
- Certified allergen champion.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- I assist and lead the two coffee shops in the building according to their needs.
Team Leader and Main Barista
Pret A Manger
03.2023 - 11.2024
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Team Leader and Main Barista.
- Controlled line and crowd with quick, efficient service.
- Great delivery of coffee with quality and excellence even during very busy periods.
- Assisted in inventory management, ordering supplies as needed for optimal cafe operations.
- Managed multiple tasks in high-volume environment.
- Oversaw daily financial transactions, including accurate cash handling, end-of-day reconciliation, and timely deposits for improved financial stability.
- Frequently inspected production area to verify proper equipment operation.
Catering Assistant and Cashier Supervisor
EDGE FOODS - ORIGEM
04.2022 - 01.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth caterings events service delivery.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Assisted customers with returns, refunds and resolving transaction issues.
- Cash handling at the start and end of the day.
Kitchen Assistant
Katalina Lab SL.
08.2021 - 02.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Learned other teammates' work tasks to train as backup.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Trained new staff on food preparation and safety procedures.
Hospitality Assistant
Malafama Events
09.2019 - 07.2021
- Direct contact and resolution with suppliers and customers.
- Part of those responsible for the daily menus for the week.
- Stock and inventory administration.
- Assist with the ordering and deliveries as required.
- Identified and resolved customer complaints concerning food or lodging.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
Education
Sixth Form - Languages And Humanities
Escola Secundaria De Canecas
Lisbon, Portugal07-2018
Skills
- Catering Service Coordination
- Latte art
- Allergen Champion
- Friendly and outgoing
- Multitasking and organization
- Coffee and tea expertise
- Speedy and efficient
- Opening and closing coordination
- Attention to detail
- Alcoholic Drink Preparation
- Classic cocktails
- Bar Service Setup
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Catering Supervisor and Barista
Baxterstorey
11.2023 - Current
Team Leader and Main Barista
Pret A Manger
03.2023 - 11.2024
Catering Assistant and Cashier Supervisor
EDGE FOODS - ORIGEM
04.2022 - 01.2023
Kitchen Assistant
Katalina Lab SL.
08.2021 - 02.2022
Hospitality Assistant
Malafama Events
09.2019 - 07.2021
Sixth Form - Languages And Humanities
Escola Secundaria De Canecas
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