Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Gianluca Barabaschi

Gianluca Barabaschi

Winchester ,Hampshire

Summary

Upbeat hospitality leader skilled in overseeing hospitality operations. Liaises with internal teams to support seamless hotel operations. Diligent problem-solver with exceptional skills in conflict-management and guest satisfaction. Thrives in guest-centred environments with consistently positive feedback. Highly-motivated event and conference planning professional skilled in coordinating unique, personalised functions. Collaborates with clients and negotiates with suppliers to deliver on strict budgets and high expectations. Goes above and beyond to deliver professional, bespoke, smooth-running parties. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Experienced hospitality and food and beverage manager with over 30years in hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

13
13
years of professional experience

Work history

Hospitality manager

Compass Group UK & Ireland
04.2016 - Current
  • Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
  • Stored cash floats and delivered secure banking procedures.
  • Coordinated staff training sessions, enhancing team competencies and service standards.
  • Led by example, embodying positive work ethic and motivating staff for peak performance.
  • Adhered to company policies and brand standards to support outstanding guest experiences.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.

Food and beverage manager

Mercure Hotel
Winchester, Hampshire
07.2016 - 11.2022
  • Identified and maximised upselling opportunities to increase sales and profits.
  • Gave direction for correct storage and disposal of food in line with company policies and procedures.
  • Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
  • Oversaw food preparation and production standards by implementing high quality control measures.
  • Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
  • Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
  • Operated and maintained security of Point of Sales (POS) system.
  • Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same
  • Maximised company profits through rigorous analysis and control of both portioning and wastsge.

Food and beverage manager

Mercure Hotel
Winchester, Hampshire
12.2010 - 03.2015
  • Identified and maximised upselling opportunities to increase sales and profits.
  • Gave direction for correct storage and disposal of food in line with company policies and procedures.
  • Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
  • Oversaw food preparation and production standards by implementing high quality control measures.
  • Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
  • Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
  • Monitored and authorised staff clock-in and clock-out procedures.
  • Operated and maintained security of Point of Sales (POS) system.
  • Maximised company profits through rigorous analysis and control of both portioning and wastsge.
  • Worked with vendors to set delivery schedules and achieve cost-effective supply replenishment.
  • Supervised service of all food and beverages within hotel in absence of food and beverage manager.
  • Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
  • Planned staffing levels based on evolving service demands.
  • Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
  • Led F&B team to champion customer service and consistently elevate food presentation standards.
  • Led team to deliver outstanding hospitality operations.
  • Delivered functions and events to required standards in collaboration with events coordinator.

Education

Bachelor of Arts - Hospitality & tourism

University of Milan
Milan
09/1990 - 05/1993

Higher National Diploma - Catering

Hotel Management School, Ipas
Italy
09/1984 - 04/1989

Skills

  • Inter-departmental coordination
  • Process improvements
  • Customer relations expertise
  • Customer complaint handling
  • Menu optimisation
  • F&B inventory management
  • Food hygiene regulations
  • Menu design and development
  • Recruitment and hiring
  • Staff supervision
  • Recruitment
  • Workflow planning
  • Decision making
  • Performance evaluations
  • Project budgeting
  • Recipes and menu planning
  • Team mentorship
  • Conference management
  • Customer service-orientated
  • Team leadership and supervision
  • Catering service coordination
  • Operations management
  • Exemplary hospitality
  • Sommelier knowledge
  • Exceptional hospitality
  • Cleaning schedule maintenance

Languages

Italian
Native
English
Fluent
French
Fluent

Timeline

Food and beverage manager

Mercure Hotel
07.2016 - 11.2022

Hospitality manager

Compass Group UK & Ireland
04.2016 - Current

Food and beverage manager

Mercure Hotel
12.2010 - 03.2015

Bachelor of Arts - Hospitality & tourism

University of Milan
09/1990 - 05/1993

Higher National Diploma - Catering

Hotel Management School, Ipas
09/1984 - 04/1989

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Gianluca Barabaschi