Kelsey McCue
East Kilbride,South Lanarkshire
Summary
Offering strong organisational and communication skills, combined with keen attention to detail and proactive approach. Knowledgeable about managing schedules, handling correspondence, and coordinating meetings. Ready to use and develop problem-solving, multitasking, and customer service skills.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Administrator
Emtec
Uddingston, South Lanarkshire
08.2025 - 03.2026
- Interacted with customers professionally by phone and email to deliver accurate service information.
- Helped process invoices and raised purchase orders.
- Liaised with external contractors, ensuring timely completion of projects.
- Coordinated maintenance schedules for optimal productivity.
- Ensured that contract managers and facility managers are up to date with any issues on sites.
- Efficient use of Vantify, Coupa, Business central and corrigo as well as Microsoft office.
- Managed detailed filing system for organizing client records.
- Created financial reports for contract renewals and quarterly team target meetings.
Part time Bartender
Wetherspoon
East Kilbride, South Lanarkshire
08.2025 - 01.2026
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
Administrator
Eden Springs
Blantyre
01.2025 - 08.2025
- Co-ordinated Meetings and travel bookings for my executive.
- Processed incoming telephone calls, routing to appropriate personnel.
- Provided exceptional customer service, ensuring satisfaction and retention of clients.
- Resolved product availability problems in collaboration with customer service staff.
- Raised customer orders and co-ordinated with the supply team to arrange delivery.
- Proofread and edited executive documents and communications.
- Reviewed operating practices and procedures to determine areas needing improvement.
Temporary Secretary
Belmont Solicitors
Glasgow
04.2024 - 12.2024
- Organized and attended meetings, took minutes, and distributed notes.
- Drafted, proofread, and edited confidential correspondence and documents.
- Reviewed and submitted expense reports for processing.
- Assisted the Paralegal team when needed.
- Facilitated tracking and delivery of court documents.
- Responded promptly to emails and phone calls from clients, vendors and colleagues.
- Made travel arrangements for attorneys.
- General Admin Duties.
Sales assistant
Deichmann
East Kilbride, South Lanarkshire
04.2021 - 04.2024
- Assisted customers by providing product information and resolving queries effectively.
- Managed inventory levels to ensure products were available for customers at all times.
- Coordinated with team members to maintain a clean and organised sales floor environment.
- Engaged with customers to create a positive shopping experience through friendly service.
- Trained new staff on operational procedures and customer service standards successfully.
- Monitored sales trends to provide feedback on customer preferences and product performance.
Education
HNC - Computer science and Decryption
New College Lanarkshire
Glasgow 09.2019 - 05.2020
Diploma of Higher Education - German Language and Literature
The Open University
09.2025 - 05.2026
Skills
- Microsoft office suite proficiency
- Budgeting and financial planning
- Reporting and documentation
- Customer service
- Attention to Detail
- Database administration
- Order processing
- Inventory control
- Administrative support
- Understanding of licensing laws
- Sales persuasion
- Bar equipment usage
- Knowledge on draught systems
REFERENCES
References available upon request
Affiliations
- photography
Languages
German
Intermediate (B1)
Timeline
Diploma of Higher Education - German Language and Literature
The Open University
09.2025 - 05.2026
Part time Bartender
Wetherspoon
08.2025 - 01.2026
Administrator
Emtec
08.2025 - 03.2026
Administrator
Eden Springs
01.2025 - 08.2025
Temporary Secretary
Belmont Solicitors
04.2024 - 12.2024
Sales assistant
Deichmann
04.2021 - 04.2024
HNC - Computer science and Decryption
New College Lanarkshire
09.2019 - 05.2020