Kellyann Ewart
Richmond,United Kingdom
Summary
Results-driven professional with extensive expertise in financial literacy, business development, and account management. Demonstrates a strong understanding of performance metrics, profit and loss analysis, and regulatory compliance. Adept at employee training, ensuring adherence to ISO standards, and maintaining IT infrastructure. Known for resilience under pressure and cultural awareness. Career goal: to leverage skills in a dynamic environment to drive organisational success.
Hardworking team member brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work history
Business Manager
SODEXO / ARAMARK
Catterick, North Yorkshire
2012.09 - Current
- Conducted performance reviews to identify areas of improvement.
- Managed budget forecasts to ensure financial stability.
- Ensured compliance with regulations by conducting routine audits on operations procedures and processes.
- Led project teams, resulting in timely completion of tasks.
- Enhanced productivity by implementing new workflow systems.
- Identified growth opportunities to expand company reach.
- Implemented risk management strategies to minimise losses.
- Brought about improved employee engagement through regular feedback sessions and reward schemes.
- Devised sales targets, driving the team's motivation and focus towards achieving them.
- Monitored health and safety measures for guaranteed compliance.
- Led and managed administrative staff to maintain smooth daily operations.
- Analysed and resolved complex resource management issues for optimised scheduling.
Retail supervisor
NAAFI / SODEXO
Richmond, North Yorkshire
2000.10 - 2012.08
- Facilitated team meetings to boost communication and collaboration.
- Oversaw cash handling procedures, ensuring accuracy and security.
- Achieved smooth workflow by delegating tasks appropriately.
- Handled high-pressure situations calmly resulting in a peaceful work environment.
- Trained team to upsell products and navigate POS systems.
- Handled grievances professionally to maintain staff satisfaction levels.
- Scheduled staff rotas to meet business demands within budget.
- Supported management in recruitment and staff development processes.
- Assessed store outgoings against staff and resource budgets.
Education
A-Levels - Business Studies
Hemsworth High School & Sixth Form College
Wakefield 1998.09 - 2000.08
Skills
- Financial literacy
- Business development
- Account management
- Performance metrics
- Results-driven
- Profit and Loss Analysis
- Employee training
- Regulatory compliance
- ISO standards knowledge
- IT infrastructure understanding
- Resilience under pressure
- Cultural awareness
- Bookkeeping
Timeline
Business Manager
SODEXO / ARAMARK
2012.09 - Current
Retail supervisor
NAAFI / SODEXO
2000.10 - 2012.08
A-Levels - Business Studies
Hemsworth High School & Sixth Form College
1998.09 - 2000.08