Kelly Reed
Basingstoke,Hampshire
Summary
Driven and adaptable professional with knack for leadership and team collaboration. Proficient in communication and problem-solving, cultivating positive work environment and fostering team success. Eager to make meaningful impact in Shift Manager role.
Overview
20
20
years of professional experience
Work history
Transport Team Manager
Sainsbury's
Basingstoke, Hampshire
2020.10 - Current
- Fostered a positive work environment through effective communication and conflict resolution tactics.
- Prioritised workload effectively, resulting in timely completion of tasks.
- Conducted performance evaluations to identify areas of improvement.
- Improved fleet efficiency by implementing innovative scheduling and route planning.
- Devised strategies that improved overall customer satisfaction levels in delivery services.
- Facilitated effective communication between drivers, dispatchers and customers for seamless operations.
- Coordinated logistics operations efficiently for timely delivery of goods.
- Developed comprehensive training programmes for new hires, boosting overall team competency.
- Managed vehicle maintenance schedules to prevent unexpected breakdowns and delays.
- Handled emergency situations effectively, minimising downtime and disruption to services.
- Mitigated risk by enforcing strict adherence to health and safety guidelines within the team.
- Conducted regular performance reviews, identifying areas for improvement and professional development opportunities.
- Ensured compliance with transport laws and regulations to maintain safety standards.
- Collaborated with other departments to ensure smooth flow of operations across all areas of the business.
- Communicated with drivers to address accurate start times, load information and route issues.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Strategically planned delivery runs and routes to maximise available resources.
- Participated in recruitment, selection and induction of new drivers.
- Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
- Understood and balanced client and company priorities to achieve overall objectives.
Warehouse team manager
Sainsbury's
Basingstoke, Hampshire
2015.10 - 2019.10
- Led team for improved productivity and morale.
- Developed rota schedules to ensure adequate staffing at all times.
- Analysed workflow processes, identifying areas for potential improvement.
- Investigated any discrepancies in stock levels promptly, avoiding potential losses or delays.
- Enhanced team performance through motivational leadership techniques.
- Prioritised tasks effectively, meeting crucial deadlines consistently.
- Conducted performance reviews, providing constructive feedback to team members.
- Facilitated communication between shifts, improving overall continuity and effectiveness.
- Ensured safe work environment with regular safety checks.
- Streamlined goods receipt process to enhance efficiency.
- Maintained high standards of cleanliness in the warehouse area.
Yard controller
Sainsbury's
Basingstoke, Hampshire
2015.05 - 2019.09
- Coordinate trailer movements and ensure efficient fleet operations on site
- controls and coordinates all trailer movements on site ensuring loading plan is fulfilled for both warehouse and transport
- Responsible for managing up to 8 shunters
- coordinate fleet availability and suitability for restrictions
- Manage dock availability and turn around time
- Responsible for the health and saftey of the fleet, including correct trailer temperature coordination
Warehouse clerk
Sainsbury's
Basingstoke, Hampshire
2006.08 - 2015.04
- Labelled goods accurately, facilitating quicker retrieval of items during order fulfilment process.
- Improved efficiency by maintaining a well-organised storage area for easy access to items.
- Prepared detailed reports on inventory levels, aiding management in decision making process.
- Sorted items efficiently according to type, size or other characteristics leading to easier tracking of stock.
- Managed documentation related to goods received and dispatched from the warehouse.
- Assisted in the training of new staff to maintain high service levels.
- Loaded and unloaded delivery vehicles, ensuring timely dispatch of goods.
- Ensured accurate stock control with regular audits and updates to the system.
- Maintained clean and safe warehouse environment for optimal functionality.
Education
GCSEs - 9 GCSEs A - A*
Harriet Costello
Basingstoke, Hampshire 09/1996 - 07/2001
A-Levels - Public services
Basingstoke college of technology
Basingstoke, Hampshire 09/2001 - 06/2004
Skills
- Leadership excellence
- Visionary thinking
- Supply chain understanding
- Safety compliance awareness
- Route optimisation expertise
- Fleet maintenance oversight
- Time management mastery
- Logistics software use
- Scheduling efficiency
- Warehouse systems operation
- Strong negotiation
- Decisive leadership
- Transportation legislation knowledge
- Training and Development
- Vehicle inspection and maintenance
- Driver allocation
- Transport team management
- Driver performance management
- Fleet management
- Transportation scheduling
- Critical decision making
Timeline
Transport Team Manager
Sainsbury's
2020.10 - Current
Warehouse team manager
Sainsbury's
2015.10 - 2019.10
Yard controller
Sainsbury's
2015.05 - 2019.09
Warehouse clerk
Sainsbury's
2006.08 - 2015.04
GCSEs - 9 GCSEs A - A*
Harriet Costello
09/1996 - 07/2001
A-Levels - Public services
Basingstoke college of technology
09/2001 - 06/2004