Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kelly Heath

Portland,Dorset

Summary

Emergency Care Assistant with experience at South Western Ambulance Service, proficient in the use of medical equipment, the operation of emergency vehicles and providing patient centred care. Energetic employee well versed in strong communication skills, offering compassionate and empathetic care to patients and families.

Previous roles include Detention Officer and Police Community Support Officer with Dorset Police, showcasing skills in community partnership building, crime prevention, victim support and managing dynamic risk assessments. Able to reduce anti-social behaviour, provide enhanced victim support through effective communication. Committed to fostering compassionate care and ensuring inclusivity of individuals from diverse backgrounds. Career goal: To continue contributing to community safety and support.

Compassionate and able to remain calm in high-pressure situations. Proficient in quick decision making and ability to support in high risk dynamic incidents and diverse scenarios. Experienced working both alone and in team environments, following instructions where appropriate.

A distinction for hard work, professionalism and willingness to learn and adapt to new challenges.

Overview

20
20
years of professional experience
4031
4031
years of post-secondary education

Work History

Emergency care assistant

South Western Ambulance Service
Dorchester , Dorset
03.2024 - Current
  • Provided immediate medical attention to patients by responding to emergency calls.
  • Utilised a broad range of medical equipment proficiently, including defibrillators and oxygen therapy devices, to provide effective patient care.
  • Assisted paramedics with advanced life support interventions during high-pressure situations, enhancing patient survival rates.
  • Operated emergency vehicles safely under high stress, adhering strictly to traffic laws to expedite patient transport to hospitals.
  • Demonstrated compassion and understanding towards individuals of diverse backgrounds and medical conditions.


Detention officer

Dorset Police
Weymouth , Dorset
01.2016 - Current
  • Handled difficult inmates calmly, minimising disruption within the custody environment.
  • Identified detainees in need of specialised health and wellbeing support.
  • Maintained accurate records of detainee behaviour, incidents, and progress reports for review.
  • Conducted regular security checks and searches to maintain safety and order within the facility.

Police community support officer

Dorset Police
Weymouth , Dorset
08.2005 - 03.2024
  • Engaged effectively with local communities, building feelings of safety and security through compassionate support, fostering positive relationships between the police force and the public.
  • Maintained public order during large gatherings or events, ensuring a peaceful environment.
  • Performed foot and cycle patrols to maintain neighbourhood policing visibility, promoting safe, secure communities.
  • Delivered presentations on personal safety and crime prevention at schools and community centres.

Lecturer in travel and tourism

Weymouth College
Weymouth , Dorset
01.2005 - 08.2005
  • Designed and delivered engaging lectures on various aspects of travel and tourism, including sustainable tourism practices.
  • Assessed student assignments and projects with constructive feedback, fostering an environment of continuous improvement.
  • Provided pastoral care to students, supporting their academic and personal development throughout their studies.


Education

Higher National Diploma - Tourism Management

Plymouth University
Torquay, Torbay
09.1996 - 06.1998

NVQ Level 2 - Certificate in understanding children's and young peoples mental health

NCFE CACHE

NVQ Level 4 - Certificate in Further Education Teaching

Weymouth College
Weymouth

Skills

  • Emergency driving
  • Patient assessment
  • Mental health awareness
  • Patient-centred care
  • Resilience under pressure
  • Compassionate communication
  • Community engagement
  • Victim support
  • Conflict resolution
  • Physically and mentally resilient
  • Communication

Affiliations

  • I have found a new passion for fitness by attending the gym regularly. Keeping fit keeps me strong both mentally and physically so I am better able to support those around me.
  • I enjoy boxing and have taken part in a charity match and an exhibition match for my local club.

Accomplishments

I enjoy supporting The Veterans Hub in Weymouth, an organisation that supports veterans and their families. I have organised fund raising events for them and provided advice and support in my role as a PCSO. I have continued this support to the service users that need me since leaving that role. The Veterans Hub extended their gratitude towards me by including me as part of their team when receiving the Queens Award for Voluntary Service.

Timeline

Emergency care assistant

South Western Ambulance Service
03.2024 - Current

Detention officer

Dorset Police
01.2016 - Current

Police community support officer

Dorset Police
08.2005 - 03.2024

Lecturer in travel and tourism

Weymouth College
01.2005 - 08.2005

Higher National Diploma - Tourism Management

Plymouth University
09.1996 - 06.1998

NVQ Level 2 - Certificate in understanding children's and young peoples mental health

NCFE CACHE

NVQ Level 4 - Certificate in Further Education Teaching

Weymouth College
Kelly Heath