Keira Tighe

Chalfont St. Giles, Buckinghamshire,England

Summary

Experienced retail professional with a strong background in customer service, stock control, and cash handling. Demonstrates expertise in product ordering, invoice and statement processing, and store opening and closing duties. Skilled in face-to-face selling, barcode scanning, and product placement strategies to optimise sales performance. Adept at maintaining cleanliness standards, executing window dressing, and managing online order processing with precision. Resilient under pressure and recognised for delivering outstanding customer care while confidently communicating with diverse clientele. Committed to leveraging product knowledge and strategic skills to drive operational excellence and enhance customer satisfaction.

Overview

years of post-secondary education

years of professional experience

Work History

Retail Sales Assistant

Health and Beauty Pharmacy

Gerrards Cross, Buckinghamshire

01.2024 - Current

Handled shop displays to keep presentation high and inviting.
Processed invoices and statements to keep payments on schedule.
Completed daily cashing up of tills at end of day.
Ran multiple in-store Clarins events with a colleague for relaxed treatments.
Ordered products for the shop to keep shelves well stocked.
Wrapped gifts to a high standard for customer satisfaction.
Answered customer enquiries with prompt responses about products and services.
Performed closing duties, including cleaning floors and surfaces, securing premises.
Maintained clean, presentable product displays through merchandising checks and deep cleans.
Monitored product expiration dates to reduce wastage and maintain quality.
Built strong inventory knowledge to support merchandise enquiries.
Supported customers with accurate product information during busy periods.

Sales Assistant/ waitress

Brill Antique Fair

Brill , Buckinghamshire

09.2023 - 05.2024

Handled cash payments and gave correct change to customers daily.
Greeted customers politely and confirmed exact items matched needs.
Served tea and coffee to customers to reduce waiting time.
Prepared breakfast for customers while they browsed antiques.

Sales Assistant

Fruits and Roots

Chalfont St Giles , Buckinghamshire

04.2022 - 12.2023

Gave customers correct change using cash and card totals.
Rotated stock to keep products within use-by dates.
Maintained tidy, safe shopping areas following health and safety guidelines.
Processed sales transactions accurately with quick cash and card handling.
Restocked shop-floor items promptly to maintain store presentation.
Built strong customer rapport through friendly, attentive service.