Driven Retail Sales Assistant focused on delivering exceptional customer experiences. Handles returns and exchanges efficiently, ensuring customer satisfaction. Maintains a clean and organised shopping environment, enhancing product visibility and sales.
Eager learner demonstrating strong interpersonal skills and a positive attitude. Adapts to fast-paced environments through effective time management and multitasking. Committed to supporting team goals and contributing to overall success.
Hardworking Hairdressing Assistant with experience assisting colleagues and clients and maintaining and safe and inviting salon environment. Cheery disposition with great attention to detail and enthusiasm for learning and professional growth.
Work History
Retail Sales Assistant
Pep&Co
Glenrothes , Fife
02.2025 - I currently work here
Handled customer returns, refunds and exchanges at customer service desk.
Maintained a tidy and safe shopping environment, following health and safety guidelines.
Kept shelves neat, clean and organised through visual merchandising.
Processed sales transactions accurately, handling cash and card payments efficiently.
Assisted customers in selecting products, offering detailed advice to meet their needs.
Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
Education
GCSEs - English, Maths, Admin, Creative industries, Modern Studies, Biology
Auchmuty High School
Glenrothes , Fife
08.2024 - 08.2024
Skills
Customer service
Cash handling
Sales transactions
Team collaboration
Time management
Product knowledge
Health and safety procedures
Salesmanship
Product placement strategies
Empathetic listening
Refund and exchange processing
Product promotions
Cash management
Multitasking efficiency
Returns
Complaint handling
Stocking shelves
Outgoing and enthusiastic
Payment Processing
Money handling
Shelf stocking
Cash handling accuracy
Face-to-face selling
Cleanliness standards
Till and cash handling
Patience and empathy
Store organization
Effective communication
Problem solving
Client relationship
Visual merchandising
Client relationship management
Salon cleaning
Health and safety
Positive attitude
Social skills
Friendly communication
Customer service excellence
Client care and service
Creativity
Patience and tolerance
Patience under pressure
Time-management
Customer interaction
Team player
Active listening
Team Leadership
Time management efficiency
Relationship-building
Warmth and approachability
Customer service and sales
Customer engagement
Safety procedures
Enthusiastic customer service
Time efficiency
Stress tolerance
Client confidentiality
Accomplishments
Level 1 certificates hairdressing
Level 2 currently Training
Timeline
Retail Sales Assistant
Pep&Co
02.2025 - I currently work here
GCSEs - English, Maths, Admin, Creative industries, Modern Studies, Biology