Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mya Mullen

Glenrothes ,Fife

Summary

Driven Retail Sales Assistant focused on delivering exceptional customer experiences. Handles returns and exchanges efficiently, ensuring customer satisfaction. Maintains a clean and organised shopping environment, enhancing product visibility and sales.

Eager learner demonstrating strong interpersonal skills and a positive attitude. Adapts to fast-paced environments through effective time management and multitasking. Committed to supporting team goals and contributing to overall success.

Hardworking Hairdressing Assistant with experience assisting colleagues and clients and maintaining and safe and inviting salon environment. Cheery disposition with great attention to detail and enthusiasm for learning and professional growth.

Work History

Retail Sales Assistant

Pep&Co
Glenrothes , Fife
02.2025 - I currently work here
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Processed sales transactions accurately, handling cash and card payments efficiently.
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.

Education

GCSEs - English, Maths, Admin, Creative industries, Modern Studies, Biology

Auchmuty High School
Glenrothes , Fife
08.2024 - 08.2024

Skills

  • Customer service
  • Cash handling
  • Sales transactions
  • Team collaboration
  • Time management
  • Product knowledge
  • Health and safety procedures
  • Salesmanship
  • Product placement strategies
  • Empathetic listening
  • Refund and exchange processing
  • Product promotions
  • Cash management
  • Multitasking efficiency
  • Returns
  • Complaint handling
  • Stocking shelves
  • Outgoing and enthusiastic
  • Payment Processing
  • Money handling
  • Shelf stocking
  • Cash handling accuracy
  • Face-to-face selling
  • Cleanliness standards
  • Till and cash handling
  • Patience and empathy
  • Store organization
  • Effective communication
  • Problem solving
  • Client relationship
  • Visual merchandising
  • Client relationship management
  • Salon cleaning
  • Health and safety
  • Positive attitude
  • Social skills
  • Friendly communication
  • Customer service excellence
  • Client care and service
  • Creativity
  • Patience and tolerance
  • Patience under pressure
  • Time-management
  • Customer interaction
  • Team player
  • Active listening
  • Team Leadership
  • Time management efficiency
  • Relationship-building
  • Warmth and approachability
  • Customer service and sales
  • Customer engagement
  • Safety procedures
  • Enthusiastic customer service
  • Time efficiency
  • Stress tolerance
  • Client confidentiality

Accomplishments

  • Level 1 certificates hairdressing
  • Level 2 currently Training

Timeline

Retail Sales Assistant

Pep&Co
02.2025 - I currently work here

GCSEs - English, Maths, Admin, Creative industries, Modern Studies, Biology

Auchmuty High School
08.2024 - 08.2024
Mya Mullen