Keeley Johnston
Ipswich,Suffolk
Summary
Dynamic professional with a strong foundation in customer service, adept at effective communication and active listening to meet customer preferences. Demonstrates superb time management and multitasking abilities, ensuring efficient stock management and operations. Remains calm, collected and patient under pressure, conducts herself with positivity and enthusiasm, with a flexible approach to tasks. Possesses good numeracy skills and aims to leverage these competencies towards achieving excellence in service delivery.
Overview
3
3
years of professional experience
Work history
Store Assistant- Part Time
Mr Simms Sweet Shop
Ipswich, Suffolk
07.2023 - 06.2024
- Carried out price checks accurately for correct billing at the till point.
- Ensured products' freshness by regularly checking and removing expired items.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Maintained store cleanliness for an appealing shopping environment.
- Supported colleagues during peak hours for efficient checkout process.
- Assisted customers, resulting in a positive shopping experience.
Year 11 work experience- Primary School
The Willows Primary School
Ipswich, Suffolk
09.2021 - 09.2021
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Enhanced children's understanding of complex ideas by simplifying and explaining concepts in an engaging way.
- Assisted with the marking of pupils' work, providing constructive feedback where necessary.
- Aided in the supervision of children during break times further ensuring their safety while on school premises.
Education
GCSEs -
Chantry Academy
Ipswich, Suffolk 09/2017 - 07/2022
A-Levels -
Suffolk One Sixth Form College
09/2022 - 06/2024
Skills
- Patience under pressure
- Positivity and enthusiasm
- Effective multitasking
- Flexible
- Good customer Service: effective communication, an active listener- attentive to customers preferences
- Stock management
- Superb time management
- Good numeracy
Timeline
Store Assistant- Part Time
Mr Simms Sweet Shop
07.2023 - 06.2024
Year 11 work experience- Primary School
The Willows Primary School
09.2021 - 09.2021
GCSEs -
Chantry Academy
09/2017 - 07/2022
A-Levels -
Suffolk One Sixth Form College
09/2022 - 06/2024
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