- Reading
- Baking
- Growing my knowledge and understanding of topics
Kayne Mcdonald
Frome,Somerset
Summary
Processes cash and card payments accurately during busy trading periods, keeping queues moving and service levels high. Assists customers with product selection and face-to-face selling, matching needs with suitable solutions. Applies strong product knowledge and computer literacy to support smooth daily transactions.
Overview
2
2
years of professional experience
Work History
Customer Retail Assistant
Pets Corner
frome, Somerset
07.2024 - Current
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Provided expert advice on products, helping customers make informed purchasing decisions.
- Handled customer complaints with empathy and professionalism, resolving issues promptly.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Maintained high standards of store presentation and cleanliness, contributing to a welcoming environment.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
Education
A-Levels - Ethics & Religious studies
Frome College
Frome, SOM01-2026
NVQ Level 2 - Hospitality & Catering
Frome College
Frome, SOM01-2024
NVQ Level 2 - Health & Social Care
Frome College
Frome, SOM01-2024
Skills
- Cash handling
- Product knowledge
- Customer engagement
- Face-to-face selling
- Food safety
- Time-management
- Computer literate
- Team collaboration
- Resilient under pressure
Interests
Timeline
Customer Retail Assistant
Pets Corner
07.2024 - Current
A-Levels - Ethics & Religious studies
Frome College
NVQ Level 2 - Hospitality & Catering
Frome College
NVQ Level 2 - Health & Social Care
Frome College