Kayley Houston
Kilmarnock,East Ayrshire
Summary
I am a friendly person and enjoy helping others. I can follow instructions well and I am most comfortable when doing tasks that involve clear instructions. I am hard working and try my best to provide high-quality work in whatever I am doing. I am punctual, well organized, and ensure tasks are finished on time.
Overview
4
4
years of professional experience
Work history
Customer Assistant (Seasonal)
Morrisons
Kilmarnock, East Ayrshire
2025.11 - 2025.12
- During my seasonal role at Morrisons, I worked mainly on checkouts serving customers during the busy Christmas period. I was responsible for scanning items, handling cash and card payments, and helping customers with any questions. This role required me to work well as part of a team, follow instructions, and provide good customer service in a fast-paced environment.
Media assistant
CVO East Ayrshire Ltd
Kilmarnock, East Ayrshire
2022.05 - 2023.11
- During my six-month contract at CVO East Ayrshire, I was responsible for designing posters, leaflets, and logos, as well as fulfilling customized orders. This role required me to work collaboratively with a team and engage in creative problem-solving. Some of my tasks included tackling various creative challenges and more. After my contract ended, I pursued a customer service apprenticeship to further develop my skills.
Trainee
Street League
Kilmarnock, East Ayrshire
2022.01 - 2022.05
- On this programme I've worked in team situations and on my own, I've had to put myself out my comfort zone by working with new people and learning new skills. Below is a list of achievements from my programme:
- Workplace visits
- Employer engagement
- SCQF Level 4 Customer Service Award
- Customer Service experience
- Employability workshops
- Workplace behaviours
Creative Employability Programme
Impact Arts
Kilmarnock, East Ayrshire
2021.09 - 2021.11
- On this 12 week programme I worked on a number of projects including employability, art and design and environmental issues while gaining an SQA award.
- Tasks included:
- Team working and problem solving
- Designing window display
- Creative challenges
- SCQF Level 3 Employability Award
Education
National 5 - English
Grange Academy
Kilmarnock, East Ayrshire 8 2016 - 8 2016
National 5 - Maths
Grange Academy
Kilmarnock, East Ayrshire 8 2016 - 8 2016
National 4 - Hospitality
Grange Academy
Kilmarnock, East Ayrshire 8 2016 - 8 2016
GCSE - Employability Award
Impact Arts
Kilmarnock, East Ayrshire 9 2021 - 9 2021
GCSE - Customer Service Award
Street league
Kilmarnock, East Ayrshire 1 2022 - 1 2022
Skills
- Creative Design: Proficient in designing posters, leaflets, and logos
- Customer Service: Experienced in cash handling, checkout operations, and resolving customer inquiries
- Communication: Strong ability to work collaboratively within a team and engage with the public
- Organization: Excellent time management and ability to meet deadlines in fast-paced environments
References
References available upon request.
Timeline
Customer Assistant (Seasonal)
Morrisons
2025.11 - 2025.12
Media assistant
CVO East Ayrshire Ltd
2022.05 - 2023.11
Trainee
Street League
2022.01 - 2022.05
Creative Employability Programme
Impact Arts
2021.09 - 2021.11
National 5 - English
Grange Academy
8 2016 - 8 2016
National 5 - Maths
Grange Academy
8 2016 - 8 2016
National 4 - Hospitality
Grange Academy
8 2016 - 8 2016
GCSE - Employability Award
Impact Arts
9 2021 - 9 2021
GCSE - Customer Service Award
Street league
1 2022 - 1 2022