Kayleigh Ka Ying Lam
Saint Austell,Cornwall
Summary
Highly organised, fast-learning, and reliable individual seeking to transition into a role in construction administration. Proven track record of managing high-volume tasks, coordinating schedules, and maintaining clear communication in fast-paced environments to ensure client satisfaction. Adaptable and quick to master new digital tools and processes, with a practical, proactive approach to problem-solving. Committed to leveraging organisational skills and a dedicated work ethic to support the smooth, efficient operations of Sureflow company.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work history
Care assistant
NG Healthcare
Stoke-on-Trent
2023.10 - 2024.10
- Assisted registered nurses to support efficient workflow within facility.
- Engaged in team meetings to discuss service delivery improvements for residents.
- Provided emotional support to patients to enhance mental wellbeing.
- Maintained cleanliness and orderliness to ensure a safe environment.
Nail technician
St austell nails
Saint Austell, Cornwall
2025.01 - Current
- Assisted with administrative duties including cash handling and accurate client record maintenance to facilitate smooth operations.
- Supported inventory management ensuring sufficient stock of nail polish colours and essential supplies.
- Delivered tailored services to enhance overall client satisfaction.
Takeaway Manager
Kung's Chinese
Saint Austell, Cornwall
2015.01 - Current
- Facilitated cash transactions ensuring financial precision.
- Assembled orders effectively focusing on presentation and compliance with food safety standards.
- Interacted with customers over the phone to clarify order details and minimise misunderstandings.
- Provided quality training for new staff.
Education
Certificate of Higher Education - Psychology
Keele University
Keele 2021.10 - 2024.06
A-Levels -
Devonport High School
Plymouth 2017.09 - 2019.07
GCSEs -
Truro High School
Truro, Cornwall 2012.09 - 2017.07
Skills
- Organisation & Documentation Management
- Clear Communication & Liaison Skills
- Digital Literacy & Tech Adaptability
- Problem-Solving under Pressure
- Customer Service Skills
- Multilingual
Languages
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
Korean
Intermediate (B1)
Timeline
Nail technician
St austell nails
2025.01 - Current
Care assistant
NG Healthcare
2023.10 - 2024.10
Certificate of Higher Education - Psychology
Keele University
2021.10 - 2024.06
A-Levels -
Devonport High School
2017.09 - 2019.07
Takeaway Manager
Kung's Chinese
2015.01 - Current
GCSEs -
Truro High School
2012.09 - 2017.07