Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Kayleigh Ka Ying  Lam

Kayleigh Ka Ying Lam

Saint Austell,Cornwall

Summary

Highly organised, fast-learning, and reliable individual seeking to transition into a role in construction administration. Proven track record of managing high-volume tasks, coordinating schedules, and maintaining clear communication in fast-paced environments to ensure client satisfaction. Adaptable and quick to master new digital tools and processes, with a practical, proactive approach to problem-solving. Committed to leveraging organisational skills and a dedicated work ethic to support the smooth, efficient operations of Sureflow company.

Overview

11
11
years of professional experience
9
9
years of post-secondary education

Work history

Care assistant

NG Healthcare
Stoke-on-Trent
10.2023 - 10.2024
  • Assisted registered nurses to support efficient workflow within facility.
  • Engaged in team meetings to discuss service delivery improvements for residents.
  • Provided emotional support to patients to enhance mental wellbeing.
  • Maintained cleanliness and orderliness to ensure a safe environment.

Nail technician

St austell nails
Saint Austell, Cornwall
01.2025 - Current
  • Assisted with administrative duties including cash handling and accurate client record maintenance to facilitate smooth operations.
  • Supported inventory management ensuring sufficient stock of nail polish colours and essential supplies.
  • Delivered tailored services to enhance overall client satisfaction.

Takeaway Manager

Kung's Chinese
Saint Austell, Cornwall
01.2015 - Current
  • Facilitated cash transactions ensuring financial precision.
  • Assembled orders effectively focusing on presentation and compliance with food safety standards.
  • Interacted with customers over the phone to clarify order details and minimise misunderstandings.
  • Provided quality training for new staff.

Education

Certificate of Higher Education - Psychology

Keele University
Keele
10.2021 - 06.2024

A-Levels -

Devonport High School
Plymouth
09.2017 - 07.2019

GCSEs -

Truro High School
Truro, Cornwall
09.2012 - 07.2017

Skills

  • Organisation & Documentation Management
  • Clear Communication & Liaison Skills
  • Digital Literacy & Tech Adaptability
  • Problem-Solving under Pressure
  • Customer Service Skills
  • Multilingual

Languages

Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
Korean
Intermediate (B1)

Timeline

Nail technician

St austell nails
01.2025 - Current

Care assistant

NG Healthcare
10.2023 - 10.2024

Certificate of Higher Education - Psychology

Keele University
10.2021 - 06.2024

A-Levels -

Devonport High School
09.2017 - 07.2019

Takeaway Manager

Kung's Chinese
01.2015 - Current

GCSEs -

Truro High School
09.2012 - 07.2017
Kayleigh Ka Ying Lam