Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.
Overview
16
16
years of professional experience
Work history
Care assistant
home care preffered
Enfield, City of London
12.2022 - 12.2024
Provided emotional support to patients, improving their mental wellbeing.
Administered medication to patients, ensuring proper health management.
Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Assisted in daily living activities for enhanced patient comfort.
Encouraged independence among patients whilst assisting them with tasks.
Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
Monitored vital signs of patients for early detection of health complications.
Submitted reports to manager regarding status of client.
Care Assistant
Kells Domiciliary Care
Palmers Green
11.2019 - 12.2022
Assisted in all aspects of personal care, retaining comfort and dignity.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Kept patient environments clean and neat following optimum hygiene standards.
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Maintained confidentiality and compliance standards for optimised patient care.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Prepared healthy meals with additional mealtime planning, feeding and support.
Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Aided clients with bedtime routines, washing and dressing.
patient support worker - Band 3
Barnet, Enfield & Haringey Mental Health Trust
Enfield , City of London
04.2021 - 04.2021
Maintained work areas cleanly and neatly for maximum productivity.
Maintained clean, safe working environments per site regulations, eliminating risks and accidents.
Collaborated with team members to achieve daily project targets.
Carried out activities in line with work schedule.
Communicated well with teams across multiple locations.
Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
Trained new team members to share knowledge and best practices.
Adhered to company policies, safety procedures, and performance standards.
Complied with health and safety regulations during the operation of equipment.
Minimised accidents through diligent monitoring.
Acted as a point of contact for confused, distressed, or lost members of the public.
Monitored customer activity to respond quickly to emergencies.
Vital Checks on patients daily
Dipstick test and urine collection (hospital drop off)
Greggs (team member)
01.2018 - 05.2018
Serving customers
Closing shop
Stock count
Organising shelves
Deliver Greggs standard customer service at all times
Whilst closing shop.
Care and Support Worker
OUTWARD CARE
07.2017 - 09.2017
To provide safe and compassionate care and support that is person centered
To create and maintain good communication with clients and other members of the support network
To assess risks and needs and report to Care Manager
To assess care plan versus actual provision
To provide care that matches the needs of client including toileting dressing, eating and drinking etc.
Administrator/Youth Worker
ENFIELD CARE CENTRE
09.2014 - 02.2015
Assisting with fundraising events for charitable organisations
Liaising with local businesses encouraging them to engage in fundraising for care centre
Building links in the community
Managing a Young Care Project with the use of data collection; recording for analysis
Handling calls to and from database of Young Adult Care
Recording data on Microsoft Excel spreadsheets and analysing the outcomes
Supporting a Young Care Project to set up a new regular Youth Club.
Junior Stylist/Receptionist
AFRO THERAPY
01.2011 - 09.2012
Handling telephone queries
Greeting clients and directing clients
Washing, blow drying and styling client's hair.
Receptionist
THE HAIR SHOP
06.2009 - 10.2010
Booking client appointments and handling telephone queries
Ensure work area is presentable at all times
Greeting and directing clients
Providing refreshment services for clients during waiting periods.