Kayleigh Thomson
Aberdeen
Summary
I am a highly motivated individual who is forward thinking, driven by helping others through hands on assistance or artistic expression. I have experience in various settings, I am organised and dedicated, ensuring that jobs are completed safely and efficiently, the right way, first time, every time. Enthusiastic and with solid work ethics I have demonstrated that I can work well alone or as part of a larger team. I have a long-term career goal of pursuing a career in art and design and am in my second year of studying Art at Robert Gordon University.
Overview
1
1
year of professional experience
Work history
Team Member
McDonalds Restaurants
Aberdeen
01.2023 - 01.2024
- Provided superior customer service in various front of house and food service positions
- Ensured that high standards of cleanliness along with food & drink quality were being delivered
- Received an award for exceptional customer service
Fulfilment Associate
Amazon Fulfilment Centre
01.2023 - 12.2023
- Received, understood and acted upon system work orders, safely, efficiently and within specified time scales
- Tasks required a high degree of accuracy, documentation control and quality management
Volunteer
British Heart Foundation
- Carried out a multitude of roles within a retail environment
- Involved in stock control, merchandising, window dressing, store displays and till operations
Education
Honours Degree - Art & Design
Robert Gordon University
UAL Level 3 Diploma - Art & Design
Edinburgh college
UAL Level 3 Foundation Diploma - Art in Design
Edinburgh college
Advanced Higher - Art
Woodmill high school
Higher - Art & Design, English, photography
Woodmill High school
National 5 - Creative Industries,english,history,graphic communication
Woodmill High school
Skills
- Delivering results
- Customer Service
- Communications
- Presentation Skills
- IT Skills
- Positive attitude
- Time-management
Additional Information
In my spare time I enjoy reading classic literature and poems of which some of my favourites are the works Edgar Allan Poe as they are filled with mystery, macabre and intrigue. I also enjoy getting out cycling and am also currently learning to drive, something that is challenging but rewarding at the same time and will be of great benefit in helping me become more independent in the future.
Custom
With flawless reliability and meticulous timekeeping whilst working as a restaurant team member and fulfilment associate, I have demonstrated that I am both a reliable & punctual employee. With performance targets and tight time deadlines to meet I have proven myself as someone who can deliver results whilst being resilient to working in challenging environments., Working in both hospitality and retail environments I have proven that I can effectively serve the needs of the customer through delivering a first-class service. Working in a restaurant that is fast paced and highly demanding has given me experience in ensuring that the customers needs are met whilst ensuring that quality is never compromised., I am an effective communicator who ensures that all interactions are positive experiences with successful outcomes which has been proven whilst working front of house in hospitality. Carrying out critical evaluations at university shows my ability to evaluate artistic symbolism and meanings whilst gaining a Higher in English is testament to my ability to written communication skills., With artistic flair I can effectively present information and data as demonstrated through university project proposals and computer presentations. Experience in hospitality & retail shows that I can present goods in a highly effective manner, an example of this is charity shop window dressing and merchandising which shows my ability to effectively present products for retail sale.
Timeline
Team Member
McDonalds Restaurants
01.2023 - 01.2024
Fulfilment Associate
Amazon Fulfilment Centre
01.2023 - 12.2023
Volunteer
British Heart Foundation
Honours Degree - Art & Design
Robert Gordon University
UAL Level 3 Diploma - Art & Design
Edinburgh college
UAL Level 3 Foundation Diploma - Art in Design
Edinburgh college
Advanced Higher - Art
Woodmill high school
Higher - Art & Design, English, photography
Woodmill High school
National 5 - Creative Industries,english,history,graphic communication
Woodmill High school
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