Kayleigh Foxwell
Swansea
Summary
Friendly and motivated individual looking to start a career in hairdressing. I'm a fully qualified beauty therapist with a real passion for hair, and after working in various customer service and sales roles I'm excited to finally follow the career path I truly love!
I bring strong communication skills, great customer service, and a professional attitude. I'm eager to learn, work hard, and build a long-term future in the hairdressing industry.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Field Sales Representative
You Fibre
Swansea
2024.05 - Current
- Regularly travelled across regions to meet potential clients, expanding company reach.
- Dealt with customer queries and complaints promptly, enhancing customer trust and loyalty towards the brand.
- Conducted regular follow-ups with existing clients, ensuring client satisfaction and repeat business.
- Presented product benefits to prospective customers, resulting in boosted sales figures.
- Achieved increased market share with strategic sales tactics and negotiation skills.
Support Worker
Orbis Education and Care
Treharris, Merthyr Tydfil
2023.12 - 2024.05
- Managed behavioural issues effectively ensuring a peaceful environment.
- Maintained safe environment for healthy child development.
- Developed individual care plans to meet unique needs of each child.
- Promoted positive behaviour with consistent boundaries and routines.
Support Worker
Pride in Care
Blackwood
2023.02 - 2023.10
- Delivered compassionate care by assisting with daily living activities.
- Improved hygiene and health with personal care tasks like bathing and grooming.
- Supported individuals who have complex needs associated with mental health issues such as dementia or learning disabilities.
- Managed medication schedules to ensure proper administration.
Insurance Claims Handler
Admiral
Newport
2018.01 - 2022.08
- Conducted thorough investigations for accurate claim outcomes.
- Built strong relationships with clients, established trust and rapport.
- Cooperated with brokers and underwriters to facilitate efficient policy modifications.
- Identified fraudulent activities by conducting detailed reviews of each claim submitted.
Education
GCSEs - Mathematics, English Literature & Language, ICT, Italian, Additional Sciences (A-C grade)
Newbridge Comprehensive School
Newbridge, Caerphilly County Borough 2009.09 - 2014.06
NVQ Level 2 - Beauty Therapy
Crosskeys Campus - Coleg Gwent
Crosskeys 2014.09 - 2015.06
NVQ Level 3 - Beauty Therapy
Crosskeys Campus - Coleg Gwent
Crosskeys 2022.09 - 2023.06
Skills
- Excellent Customer Service and Communication Skills
- Customer Support and Assistance
- Conflict Resolution
- Staff Trainer and Educator
- Strategic Sales Knowledge
- Professional Telephone Demeanour
- Health and Safety in a Salon Regulations
- Client Consultation and Quality Assurance
- Product Knowledge
Certification
ABT Accredited Hair Extension Course - Nano Rings, Tapes & LA Weave - June 2025
References
References available upon request.
Timeline
Field Sales Representative
You Fibre
2024.05 - Current
Support Worker
Orbis Education and Care
2023.12 - 2024.05
Support Worker
Pride in Care
2023.02 - 2023.10
NVQ Level 3 - Beauty Therapy
Crosskeys Campus - Coleg Gwent
2022.09 - 2023.06
Insurance Claims Handler
Admiral
2018.01 - 2022.08
NVQ Level 2 - Beauty Therapy
Crosskeys Campus - Coleg Gwent
2014.09 - 2015.06
GCSEs - Mathematics, English Literature & Language, ICT, Italian, Additional Sciences (A-C grade)
Newbridge Comprehensive School
2009.09 - 2014.06