Kayleigh Dixon
Carlisle,Cumbria
Summary
Highly organised and dependable administrator with extensive experience in team leadership, customer service, and operational support. Skilled in managing multiple priorities, coordinating schedules, maintaining accurate records, and handling communications in fast-paced environments. A proactive and detail-oriented individual with strong Microsoft Office and data entry skills, committed to improving efficiency and supporting business operations.
Overview
18
18
years of professional experience
Work history
Team Leader
Whitbread PLC, Carlisle
Carlisle, Cumbria
2017.09 - Current
- Managed daily administrative operations, including email correspondence and booking systems
- Maintained accurate records of bookings, stock levels, and budgets
- Coordinated staff schedules and delegated duties efficiently
- Monitored labour costs and maintained budget compliance
- Handled customer queries, complaints, and communications professionally
- Processed orders for food, consumables, and office supplies within budget constraints
- Produced reports and completed regular stock takes
- Organised and supported events, ensuring smooth coordination and execution
Senior Care Officer
Radical Services
Annan, Dumfries and Galloway
2011.05 - 2017.09
- Maintained detailed care plans, reports, and risk assessments
- Organised and coordinated meetings with families, schools, and professionals
- Managed confidential records in line with compliance requirements
- Handled financial records including personal allowances
- Liaised with multiple stakeholders, ensuring clear communication and accurate documentation
Lifeguard
Center Parcs
Penrith, Cumbria
2008.05 - 2011.03
- Maintained a safe and organised environment for guests
- Provided customer support and handled enquiries professionally
- Completed incident records and reports accurately
- Delivered first aid and followed safety procedures
Education
A-Levels -
William Howard School
Brampton, CumbriaGCSEs -
William Howard School
Brampton, CumbriaSkills
- Full UK driving licence (if applicable)
- Strong interpersonal and organisational skills
- Flexible, reliable, and quick to learn new systems
Timeline
Team Leader
Whitbread PLC, Carlisle
2017.09 - Current
Senior Care Officer
Radical Services
2011.05 - 2017.09
Lifeguard
Center Parcs
2008.05 - 2011.03
A-Levels -
William Howard School
GCSEs -
William Howard School