Ryan Sutton
Stevenage,Hertfordshire
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
A highly skilled professional with extensive qualifications in lifeguarding, pool plant operations, and first aid. Certified as a National Pool Lifeguard Qualification Trainer Assessor and proficient in IOSH Managing Safely. Holds a full clean UK driving licence. Committed to ensuring safety and operational excellence in aquatic environments.
Overview
21
21
years of professional experience
Work history
Team Leader
Everyone Active
2023.01 - 2026.04
- Lead and support teams within a safety-critical leisure environment.
- Duty Manager responsibilities including safe opening/close
- Supervise activities ensuring safe and structured delivery
- Carry out routine pool plant operations
- Promote inclusive engagement and manage challenges calmly
- Qualified trainer assessor in delivering Royal Life Saving Society, National Pool Lifeguard Qualification
- Site Safety Coordinator in line with Health & Safety at Work Act and COSHH
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
PPE Coordinator
NHS
2021.01 - 2023.01
- Supported the trust with infection prevention and control during the worldwide pandemic, advising senior members of the trust staff on the correct use and testing requirements for the application of PPE in line with national and World Health Organization guidance.
- Delivered practical training sessions to staff
- Led safety-focused projects during the COVID-19 pandemic
- Supported teams with clear guidance and structured processes
East and north hertfordshire NHS
NHS
2014.01 - 2021.01
- Patient care and support
- Preparation of medical devices using patient treatment plans
- Patient observation to aid treatment
- Communicating patient observations within a multi disciplinary team
- Accurate completion of patient records to aid treatment
Duty manager & Lifeguard | Outdoor Activities Instructor
Stevenage Leisure Limited
2005.01 - 2014.01
- Plan, run and risk assess outdoor activities for various groups of all ages
- Teach following national organisations boating skills to a diverse range of individuals.
- Lead and support teams within a safety-critical leisure environment.
- Duty Manager responsibilities including safe opening/close
- Supervise activities ensuring safe and structured delivery
- Carry out routine pool plant operations
- Promote inclusive engagement and manage challenges calmly
- Qualified trainer assessor in delivering Royal Life Saving Society, National Pool Lifeguard Qualification
Education
Diploma of Higher Education - Health and social care
North Hertfordshire College
Stevenage, Hertfordshire 02/2017 - 02/2018
Diploma of Higher Education - Outdoor Education
Shuttleworth College
Biggleswade, Central Bedfordshire 09/2007 - 08/2008
Skills
- National pool lifeguard Qualification
- Pool Plant Operator
- First Aid at Work Full Qualification Tourniquet trained
- NPLQ Trainer Assessor
- IOSH Managing Safely
- Full clean UK driving licence
Practical & Outdoor Interests
Sailing and climbing, Outdoor cooking and campcraft, Strong personal interest in DIY and carpentry projects, Enjoy building, repairing and hands-on practical work
Timeline
Team Leader
Everyone Active
2023.01 - 2026.04
PPE Coordinator
NHS
2021.01 - 2023.01
East and north hertfordshire NHS
NHS
2014.01 - 2021.01
Duty manager & Lifeguard | Outdoor Activities Instructor
Stevenage Leisure Limited
2005.01 - 2014.01
Diploma of Higher Education - Health and social care
North Hertfordshire College
02/2017 - 02/2018
Diploma of Higher Education - Outdoor Education
Shuttleworth College
09/2007 - 08/2008