Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Kavya Reddy

Birmingham ,westmidlands

Summary

Dedicated professional with expertise in customer service and sales, communication and engagement, and team collaboration. Demonstrates strong problem solving abilities, initiative, and reliability while maintaining flexible scheduling to meet dynamic business needs. Adept at leveraging trend and product awareness to enhance customer satisfaction and drive results. Committed to fostering positive relationships and contributing to organisational success through proactive support and innovative solutions.

Overview

1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Customer sales assistant

signature catering
coventry, westmidlands
03.2025 - Current

Counter cashier

Indigo Flavours
Coventry , west midlands
09.2024 - 03.2025
  • Resolved customer complaints promptly, improving brand image.
  • Enhanced customer satisfaction by delivering efficient and friendly service.
  • Kept register balanced through careful money handling practices.
  • Facilitated pleasant shopping environment with professional demeanour.
  • Worked collaboratively with team members during shift changes.
  • Assisted in stock management for optimal product availability.
  • Managed queue effectively to minimise waiting time for customers.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Education

Doctor of Medicine - MBBS

China medical university
china
10.2013 - 06.2019

Msc in Management - Maters

Coventry University
Coventry
05.2024 - 07.2025

Skills

  • Customer Service & Sales
  • Communication & Engagement
  • Trend & Product Awareness
  • Team Collaboration
  • Problem-Solving
  • Initiative & Reliability
  • Flexible Scheduling

Certification

  • Time management Fundamentals - LinkedIn
  • Developing your emotional intelligence- LinkedIn
  • The Three Pillars of Effective Communication- LinkedIn
  • Mental wellness- flow learning by mapal.

Languages

English
Fluent
Hindi
Fluent
Chinese (Mandarin)
Intermediate
Telugu
Native

Timeline

Customer sales assistant

signature catering
03.2025 - Current

Counter cashier

Indigo Flavours
09.2024 - 03.2025

Msc in Management - Maters

Coventry University
05.2024 - 07.2025

Doctor of Medicine - MBBS

China medical university
10.2013 - 06.2019

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Kavya Reddy