Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaushiga Aravinthan

London,Surrey

Summary

Motivated customer assistant with 10 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

26
26
years of professional experience

Work History

Customer assistant

Budgens
Teddington, Middlesex
10.2015 - 04.2025
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Improved customer relations by promptly addressing queries and concerns.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Make-up Artist

Self-Employed
04.2006 - Current
  • Selected suitable false eyelashes or extensions according to client's requirement-result, satisfied customers every time!.
  • Applied prosthetic makeup for theatre productions, contributing to successful shows.
  • Handled customer queries about products effectively, leading to increasing customer satisfaction
  • Updated knowledge of latest beauty trends, helping clients stay current and stylish.
  • Advised on skincare routines before makeup application, promoting healthier complexions in long run.


Hairstylist

Self-Employed
03.2004 - Current
  • Improved salon efficiency with effective time management skills.
  • Maintained up-to-date records of clients' preferences for personalised service on return visits.
  • Created innovative hairstyles for special events.
  • Developed loyal customer base through personalised service and attention to detail.
  • Performed hair consultations to determine suitable styles and treatments for individual clients.

Cake maker

Self-Employed
05.1999 - Current
  • Utilised strong communication skills when liaising with clients about their specific needs or adjustments.
  • Crafted bespoke wedding cakes to meet clients' individual requests and expectations.
  • Implemented efficient time management skills, ensuring punctual delivery of all orders.
  • Created unique children's birthday cakes with fun, cheerful designs to delight young customers.
  • Demonstrated attention to detail whilst decorating intricate cake patterns for special events.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.

Education

N/A
N/A

Skills

  • Customer Service
  • Cash management
  • Stock management
  • Patience and tolerance
  • Customer satisfaction enhancement
  • Team player
  • Cash handling
  • Well-organised multitasker
  • Composure under pressure
  • Verbal and oral communication
  • Retail sales expertise
  • Customer service

Timeline

Customer assistant

Budgens
10.2015 - 04.2025

Make-up Artist

Self-Employed
04.2006 - Current

Hairstylist

Self-Employed
03.2004 - Current

Cake maker

Self-Employed
05.1999 - Current

N/A

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Kaushiga Aravinthan