Katy Taylor
Oakham,Rutland
Summary
Experienced pharmacy professional with extensive NHS hospital experience across medicines management, ward services, dispensary operations, medicines reconciliation, and clinical audit. Qualified in Pharmaceutical Science and Pharmacy Service Skills, with strong IT skills and experience using EPMA systems and electronic patient records. Following a successful hospital pharmacy career, I took a planned career break to support my family through two international military relocations to Cyprus and Brunei, whilst raising young children. During this period, I maintained my professional development, enhanced my digital skills through further qualifications, and developed strong organisational, problem-solving, and adaptability skills. I am now undertaking the GPhC Return to Practice pathway and am keen to return to a pharmacy role where I can contribute my experience, professionalism, and commitment to high-quality patient care.
Overview
11
11
years of professional experience
Work History
Global Relocation and Family Management
Military Spouse
08.2021 - 10.2026
- Took a planned career break to support two international military relocations to Cyprus and Brunei while raising a young family.
- Managed complex international moves, coordinating visas, customs documentation, schooling, healthcare registration, and household logistics.
- Maintained professional development during this period, completing the BCS Level 2 IT User Skills qualification in preparation for returning to work.
- Undertook Basic Child First Aid training to further develop practical healthcare and emergency response skills.
- Demonstrated strong organisational, problem-solving, budget management, and time management skills while balancing family responsibilities and independent study.
- Quickly established support networks within new communities, demonstrating adaptability, resilience, and effective communication in unfamiliar environments.
Senior Medicines Management Technician.
Lewisham and Greenwich NHS Trust
02.2018 - 09.2020
- Delivered medicines management services across a range of specialties including Acute Admissions, Surgery, Care of the Elderly, and Paediatrics.
- Conducted medicines reconciliation for complex patients, ensuring accurate medication histories and supporting safe patient care.
- Used EPMA systems to review prescriptions, support discharge planning, and reduce medication errors.
- Led audits on Controlled Drug compliance and omitted doses, providing findings to support quality improvement and patient safety initiatives.
- Acted as a mentor and practice supervisor for junior staff, student technicians, and pharmacy assistants, supporting training and competency assessments.
- Worked closely with multidisciplinary teams to optimise medicines use and improve patient outcomes
Rotational Pharmacy Technician
Lewisham and Greenwich NHS Trust
03.2017 - 02.2018
- Completed rotations across Clinical Ward Services, Main Dispensary, and Aseptic Production, gaining experience in a wide range of pharmacy services.
- Performed accuracy checking of inpatient, outpatient, and discharge prescriptions in accordance with Trust policies and procedures.
- Prioritised urgent dispensing requests and discharge medication to support timely patient care and reduce delays.
- Managed and audited emergency drug kits, resuscitation trolley stock, and controlled drugs to ensure compliance with local procedures.
- Used pharmacy stock control systems to monitor medicine usage, maintain stock levels, and minimise waste.
- Responded to medicines-related queries from patients and healthcare professionals, providing clear information and support.
- Worked closely with pharmacists, nurses, and multidisciplinary teams to ensure the safe and effective supply of medicines.
Pharmacy Assistant & Student Pharmacy Technician
Lewisham and Greenwich NHS Trust
09.2015 - 03.2017
- Selected to undertake the Student Pharmacy Technician training programme alongside pharmacy assistant duties.
- Accurately labelled and dispensed inpatient, outpatient, and discharge (TTO) prescriptions under the supervision of registered pharmacy professionals.
- Followed Trust Standard Operating Procedures (SOPs) and regulatory requirements to support the safe and effective dispensing of medicines.
- Identified and reported near-misses, stock discrepancies, and potential risks in line with patient safety procedures.
- Maintained stock levels through routine ordering, stock rotation, expiry date checking, and cold-chain monitoring.
- Delivered ward top-up services across a range of clinical areas, ensuring medicines were available to support patient care.
- Developed effective working relationships with pharmacy, nursing, and medical staff while providing a high standard of service to patients.
Education
BCS Level 2 in IT User Skills - IT Skills
Dhekelia Education Centre
Cyprus2023
BTEC Level 3 - Pharmaceutical Science (QCF)
Westminster Kingsway College
City of london2018
NVQ Level 3 - Pharmacy Service Skills
Westminster Kingsway College
City of london2018
GCSEs -
School
City of London, LND2001
Skills
- Medicines management – Extensive experience supporting the safe and effective use of medicines across acute, surgical, paediatric, and elderly care settings
- Medicines reconciliation – skilled in obtaining accurate medication histories, and identifying discrepancies to support patient safety and continuity of care
- Patient Care & Communication – Able to communicate clearly and compassionately with patients, carers, and healthcare professionals from diverse backgrounds
- Clinical Governance & Patient Safety – Experience supporting audits, identifying near-misses, and contributing to quality improvement and medication safety initiatives
- EPMA & Digital Systems – Proficient in Electronic Prescribing and Medicines Administration (EPMA) systems, pharmacy databases, Microsoft Office, and data management
- Dispensing & Accuracy Checking – Experienced in dispensing and accuracy checking inpatient, outpatient, and discharge prescriptions in accordance with policies and procedures
- Controlled Drugs & Stock Management – Knowledge of controlled drug procedures, stock control, expiry date monitoring, cold-chain management, and ward stock replenishment
- Multidisciplinary Team Working – Strong ability to work collaboratively with pharmacists, nurses, doctors, and wider healthcare teams to support patient care
- Training & Mentoring – Experience supporting the development of junior colleagues, students, and pharmacy support staff through supervision and mentoring
- Organisation & Prioritisation – Proven ability to manage competing demands, prioritise workloads, and work effectively in fast-paced clinical environments
- Problem Solving & Decision Making – Able to identify issues, assess options, and implement practical solutions while maintaining patient safety
- Adaptability & Resilience – Demonstrated through working across multiple pharmacy specialities and managing family commitments during international military relocations
- Compliance & Administration – Strong attention to detail with experience maintaining accurate records, following SOPs, and working within regulatory requirements
- Leadership & Professionalism – Confident in taking responsibility, supporting colleagues, and maintaining high professional standards
- IT & Data Skills – BCS Level 2 IT User Skills qualified, with experience using spreadsheets, electronic records, and reporting systems
Timeline
Global Relocation and Family Management
Military Spouse
08.2021 - 10.2026
Senior Medicines Management Technician.
Lewisham and Greenwich NHS Trust
02.2018 - 09.2020
Rotational Pharmacy Technician
Lewisham and Greenwich NHS Trust
03.2017 - 02.2018
Pharmacy Assistant & Student Pharmacy Technician
Lewisham and Greenwich NHS Trust
09.2015 - 03.2017
BCS Level 2 in IT User Skills - IT Skills
Dhekelia Education Centre
BTEC Level 3 - Pharmaceutical Science (QCF)
Westminster Kingsway College
NVQ Level 3 - Pharmacy Service Skills
Westminster Kingsway College
GCSEs -
School