Katy Mead
Nailsworth,Gloucestershire
Summary
Compassionate professional with extensive experience in volunteer work for conservation and animal care. Proven ability to provide exceptional support and care, developed through personal caregiving for an elderly family member. Strong communication and interpersonal skills, adept at managing challenging situations with patience. Seeking a role that offers opportunities for career advancement and meaningful contributions.
Overview
18
18
years of professional experience
Work history
Care/support worker
Bluebird Care
Stroud, Gloucestershire
02.2025 - Current
- Facilitate social activities for improved mental stimulation and engagement.
- Provide emotional support for distressed individuals to foster calm environments.
- Assist with housekeeping tasks, creating a tidy environment conducive to healing.
- Promote a positive attitude among co-workers fostering an agreeable work atmosphere.
Finance and administration manager
Mead building Ltd
Nailsworth, Gloucestershire
05.2015 - 04.2025
- Organise and file all company paperwork including client details, finances and supplier information.
- Produce sales estimates and valuations to clients, using Excel.
- Contact clients regarding unpaid and underpaid accounts to resolve any issues.
- Monitor and respond to client e-mails, or delegate to appropriate staff members.
- Liaising with book-keeping company to ensure sales invoices are raised correctly in Quick-books office, provide bank statements, provide purchase invoices, review and approve CIS and VAT drafts and be available to provide instruction where required.
- Credit control, monitoring and maintaining business cashflow, prioritising expenses as necessary. This includes many large, high value building projects.
Owner of a Canine behavioural business
Think like a dog
Nailsworth, Gloucesershire
01.2020 - Current
- Planning marketing strategies.
- Directed initiatives to provide animals with optimal exercise, behavioural support and daily care.
- Provide friendly and reliable customer service.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Design and implementation of booking system and organisation of training class facilities.
'Elephant day' Project leader and fundraising
Shared Universe Foundation
Stroud, Gloucestershire
10.2017 - 12.2020
- Volunteer role with 'Shared Universe Foundation'; A conservation charity that aims to help prevent extinction of endangered species.
- Develop and implement fund raising projects.
- Organise events to promote networking with other organisations, fund raise, raise awareness and enrol new volunteers.
- Organise and run 'Elephant days' for school educational visits.
Business owner
Sweet Hearts
Nailsworth, Gloucestershire
03.2012 - 12.2016
- Co-owned/managed a food related business.
- Controlled business expenses and helped to formulate financial goals for the company.
- Design and making of produce.
- Monitoring and ordering of stock.
- Product development: New confectionery products created to increase business profits and meet customer satisfaction.
- Farmers market selling.
- Networking with other companies to stock 'Sweet Hearts' products for re-sale.
Canine hydrotherapy assistant
Glendora canine hydrotherapy
Cirencester, Gloucestershire
09.2013 - 01.2015
- Supported hydro therapist with daily operational functions.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Monitored and recorded patient progress in response to therapy.
- Communicated effectively with other care providers (vet, nurses) to provide continuity of patient care.
- Established positive rapport with patients.
Kennel/Cattery assistant
Teckles
Whitminster, Gloucestershire
11.2008 - 12.2009
- Examined animals to perform basic health checks on a regular basis.
- Relieved boredom and stress of living in a shelter environment by walking, playing and tending to dogs. Recorded activity and noted any unusually behaviour or medical issues.
- Cleaned kennels, animal holding areas and animal loading/unloading facilities.
- Trained and where appropriate socialised dogs with behavioural issues to increase the likelihood of them being re-homed.
Restaurant and bar assistant
The Britannia
Nailsworth, Gloucestershire
10.2007 - 08.2009
- Provided friendly and attentive service.
- Resolved guest complaints quickly and efficiently.
- Developed and maintained positive working relationships with others.
- Addressed and resolved customer complaints.
- Monitored stock levels and placed orders with suppliers.
- Managed restaurant reservations and parties.
- Adhered to cash and stock control systems to support bar management processes.
Education
Bachelor of Science - Animal Science, Behaviour and Welfare
University of Plymouth
Plymouth2007
National diploma Animal Management
Sparsholt Agricultural college
Winchester2004
Skills
- Self-motivation
- Reliability
- Creativity
- Resourceful
- Empathy for clients
- Time management
- Verbal communication
- Organisation
- IT proficiency
- Multi-tasking
- Customer relationship building
- Problem solving
- Nutrition planning competency
- Resilience in difficult situations
- Elderly assistance proficiency
- reliable and trustworthy
Hobbies
Hobbies include:
- Running and fitness
- Dog walking and care
- Reading books and articles
- Yoga practice
- Wildlife photography
- Cooking and healthy eating.
Legalities
I am not barred from working with children or vulnerable adults, nor subject to any sanctions imposed by a regulatory body.
Timeline
Care/support worker
Bluebird Care
02.2025 - Current
Owner of a Canine behavioural business
Think like a dog
01.2020 - Current
'Elephant day' Project leader and fundraising
Shared Universe Foundation
10.2017 - 12.2020
Finance and administration manager
Mead building Ltd
05.2015 - 04.2025
Canine hydrotherapy assistant
Glendora canine hydrotherapy
09.2013 - 01.2015
Business owner
Sweet Hearts
03.2012 - 12.2016
Kennel/Cattery assistant
Teckles
11.2008 - 12.2009
Restaurant and bar assistant
The Britannia
10.2007 - 08.2009
Bachelor of Science - Animal Science, Behaviour and Welfare
University of Plymouth
National diploma Animal Management
Sparsholt Agricultural college