Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Katie Tegg

Tooting,London

Summary

I like to build positive customer relationships through clear communication, patience, and a helpful approach. I can handle enquiries, cash transactions, stock replenishment, and display standards with accuracy and care. I will support smooth daily services by keeping spaces organised, safe, and welcoming. I bring strong communication, teamwork, and organisation to every role. I can adapt quickly to changing tasks, following procedures carefully, and can maintain a calm, respectful approach with customers and colleagues. I can deliver reliable support through attention to detail, empathy, and a strong work ethic.

Overview

11
11
years of professional experience

Work History

Retail Sales Assistant

tkmax
Tooting, England
05.2016 - 05.2016
  • Handled sales transactions accurately, taking cash and card payments efficiently.
  • Processed customer returns, refunds, and exchanges efficiently, enhancing customer satisfaction.
  • Answered customer enquiries promptly, providing detailed information on products and services.
  • Advised customers on product selection, tailoring details to individual needs.
  • Managed shop floor stock levels through effective replenishment, ensuring product availability for customers.
  • Replenished items and organised shop displays to keep stock looking professional.
  • Kept shelves neat and clean through visual merchandising standards each shift.
  • Arranged products on shelves to create an appealing shopping environment.
  • Arranged products on shelves to create an appealing shopping environment.

Playworker

Schoolfriendsclub
Streatham, London
09.2016 - 09.2020
  • Monitored children's safety during play, promptly addressing any hazards or risky behaviours.
  • Conducted regular risk assessments of play areas and equipment to maintain high safety standards.
  • Established positive relationships with children, fostering self-confidence and encouraging personal development.
  • Fostered a supportive and inclusive play environment, promoting positive interactions among children.
  • Delivered engaging games and activities, enhancing children's learning experiences and promoting active participation.
  • Led outdoor play sessions, encouraging physical activity and exploration of the natural environment.
  • Facilitated interactive playtime activities that supported children's emotional growth and social skills development.
  • Applied behaviour management techniques to create a positive and respectful play environment.
  • Promoted good hygiene with instruction on proper techniques, consistent monitoring and personal assistance.
  • Carried out diligent child safeguarding, quickly escalating issues and concerns to management.
  • Reported faults and breakages to management, ensuring all play equipment was fit for purpose.
  • Facilitated interactive playtime activities that supported children's emotional growth and social skills development. develop socially and emotionally by implementing innovative and creative playtime activities.

Nursery Practitioner

Abacus Nursery school
Balham, England
09.2020 - 11.2026
  • Delivered tailored care plans for children with additional needs alongside SENCO.
  • Communicated children's learning and progress to parents through regular updates, fostering strong home-school connections.
  • Built trust with parents through daily, friendly communication and clear updates.
  • Applied positive behaviour techniques to build a respectful, supportive classroom atmosphere.
  • Observed children, assessed development, and used findings to plan activities.
  • Led creative arts and craft sessions to support self-expression and fine motor skills.
  • Created safe, nurturing rooms by completing regular safety checks and health compliance.
  • Implemented company policies and procedures in daily early years routines to ensure compliance and consistency.
  • Participated in staff training and professional development courses to enhance knowledge of best practices.
  • Maintained confidentiality for sensitive information about children and families at all times.
  • Built strong relationships with parents and guardians through empathetic guidance.
  • Reported safeguarding and parental concerns to management for immediate attention. with manager to resolve urgent needs.

Education

NVQ Level 2 - level 2 Nursery practitioner

Jace training
London, ENG
01-2024

Level 2 -

First Aid Training
London, ENG
01-2024

GCSEs - GCSEs

Chestnut Grove School
London, ENG
01-2016

Skills

  • Cash handling
  • Customer service
  • Visual merchandising
  • Stock control
  • Inventory management
  • Safety compliance monitoring
  • Health and safety compliance
  • Children's development support
  • Client support
  • Exceptional service
  • Positive mindset
  • Empathetic approach

Interests

  • I enjoy watching tv series, listening to music and I love to go out and eat dinner with my friends/family
  • I enjoy to see new places traveling
  • I love to go shopping

Timeline

Nursery Practitioner

Abacus Nursery school
09.2020 - 11.2026

Playworker

Schoolfriendsclub
09.2016 - 09.2020

Retail Sales Assistant

tkmax
05.2016 - 05.2016

NVQ Level 2 - level 2 Nursery practitioner

Jace training

Level 2 -

First Aid Training

GCSEs - GCSEs

Chestnut Grove School
Katie Tegg