Katie Sharratt

Kingswinford,United Kingdom

Summary

I am a dedicated employee with a strong commitment to building trust through honesty and clear communication, fostering robust customer relationships. I have exceptional listening skills that allow me to understand and effectively address customer needs. I engage with customers professionally, creating a welcoming and polite experience. With extensive experience in customer engagement, I proactively assist customers in meeting their needs.

I maintain a positive and hardworking attitude, consistently striving to provide excellent service while upholding professionalism and courtesy in all interactions. Reliable and dedicated, I have strong communication and interpersonal skills. I demonstrate patience and adaptability in teaching environments, fostering a safe and supportive space for customers

Overview

year of professional experience

Work history

Assistant swimming teacher

Swimrite Waves Swimming School

Kingswinford, Dudley

11.2024 - Current

I enjoy my role of Swimming Teaching Assistant at Swimrite.
My role includes many different aspects including assisting teachers with equipment, lesson planning and completing student assessments.
I always try to be positive towards others and create a cheerful and relaxed environment for my students.
I ensure children's safety inside and outside the pool by following safety policies and procedures under the guidance of swimming teachers.
Created a positive and friendly and positive environment to enable students to learn by making lessons fun and engaging.
I work with a wide range of students, ranging from toddlers to teenagers.
I adapt my teaching style to accommodate each student's learning needs.
I communicate with parents and students politely and ensure that feedback is received to help the child progress and feel comfortable during lessons.

Education

GCSEs -

Summerhill Secondary School

Dudley

07.2021 -

Skills

I believe I have many skills that would make me a good candidate, such as:

Building trust through honesty and clear communication , fostering strong customer relationships
Active listening skills , ensuring customer needs are understood and addressed effectively

Engaging and professional communication creates a welcoming and polite experience for customers
Customer engagement experience , proactively assisting customers in meeting their needs
Positive and hardworking attitude , consistently striving to provide excellent service
Commitment to professionalism and courtesy , ensuring respectful interactions with customers

Affiliations

I am interested in crafting, singing, art and rollerblading. I am a vocalist in a band and enjoy performing.

Accomplishments

I achieved grade 5 German GCSE at the age of 12.

I have achieved grade 3 in vocals.

Languages

German

Elementary

References

References available upon request.

Timeline