Katie Penpraze
Manchest,Traff
Summary
Experienced professional focused on retail sales with customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Experienced sales assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.
I am friendly and approachable but am looking to come away from retail and start in the horse industry. I have a passion to care for horses and have have been riding on and off since I was 2 years old.
Overview
4
4
years of professional experience
Work history
Sales assistant
Superdrug
Manchester, Trafford
07.2022 - Current
- Assisted customers with product selection for optimal satisfaction.
- Utilised excellent communication skills to provide detailed product information.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Managed till operations smoothly, reducing waiting time for customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Trained new staff members, fostering a supportive working environment.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers in locating specific items to boost satisfaction.
- Followed company procedures and guidelines for smooth retail operations.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
Office administrator
chorlton family practice
Manchester, chorlton
07.2021 - 08.2021
- Implemented and adhered to company's security and safety procedures.
- Communicated with office managers to understand department priorities and work load.
- Oversaw effective file management to keep office records up-to-date.
- Photocopied and printed documents on behalf of clerical support teams
- Helped staff with special projects by setting up schedules and organising recourses.
- Organised office documentation for maximum efficiency and team productivity
Education
level 3 extended diploma - horse and animal welfare
Eccles Sixth Form College
Manchester 09.2022 - 06/2026
GCSEs -
Blessed Thomas Halford Catholic College
Manchester 09.2017 - 06/2022
Skills
- Price tagging
- Sales target achievement
- Positive attitude
- Loss prevention strategies
- Customer Service
- Sales techniques
- Confident communicator
Timeline
level 3 extended diploma - horse and animal welfare
Eccles Sixth Form College
09.2022 - 06/2026
Sales assistant
Superdrug
07.2022 - Current
Office administrator
chorlton family practice
07.2021 - 08.2021
GCSEs -
Blessed Thomas Halford Catholic College
09.2017 - 06/2022
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