Summary
Overview
Work history
Education
Skills
Timeline
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Katie Hall

Hertford

Summary

Dedicated professional with a strong foundation in verbal communication and order taking proficiency. Demonstrates patience and composure, maintaining exemplary hygiene standards while being highly responsible and reliable. Resilient under pressure, consistently delivering exceptional service. Committed to leveraging skills in a dynamic environment to achieve career growth.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work history

Maternity Support Worker

Queens medical Centre
Nottingham
11.2023 - 06.2025
  • Experienced in providing emotional and practical support to mothers, newborns, and families in both antenatal and postnatal settings.
  • Skilled in assisting with breastfeeding, hygiene, and mobility post-delivery, helping mothers recover confidently.
  • Strong understanding of infection control, personal hygiene, and safe manual handling techniques.
  • Maintains calm, empathetic support in emotionally demanding or high-pressure environments.

Waitress and Bartender

Portello Lounge
West Bridgford, Nottingham
06.2023 - 10.2023
  • Clear and friendly communicator with experience engaging diverse customers in high-paced environments.
  • Efficient in juggling multiple tables, prioritising tasks, and ensuring timely service under pressure.
  • Able to think on my feet and resolve customer or service issues swiftly and effectively.

Supervisor

Waterside Bar and Kitchen
West Bridgford, Nottingham
01.2022 - 06.2023
  • Supervised and motivated team members during shifts, upholding high service standards.
  • Executed opening and closing procedures, including thorough cleaning, restocking, and sanitization.
  • Managed key operational tasks such as inventory control, weekly line cleans, and deep cleaning schedules.
  • Handled administrative duties including cashing up, managing booking systems, and monitoring business emails.

Waitress and Bartender

Badgers Sett
Cropston, Leicestershire
08.2021 - 06.2022
  • Delivered warm, attentive service to guests, ensuring a welcoming and positive dining experience.
  • Maintained clean and properly set tables, efficiently cleared courses, and ensured timely drink refills.
  • Stayed vigilant to guest needs, proactively managing seating and customer wellbeing.
  • Prepared a range of beverages, including cocktails, with consistency and attention to detail.

Education

A Level - Biology, Business studies, Psychology

Brookvale Groby Learning campus
09.2013 - 09.2020

BSc (Hons) - Biological science

Nottingham Trent University
09.2020 - 09.2023

Skills

  • Patience and composure
  • Order taking proficiency
  • Resilient under pressure
  • Verbal communication
  • Exemplary hygiene standards
  • Highly responsible and reliable

Timeline

Maternity Support Worker

Queens medical Centre
11.2023 - 06.2025

Waitress and Bartender

Portello Lounge
06.2023 - 10.2023

Supervisor

Waterside Bar and Kitchen
01.2022 - 06.2023

Waitress and Bartender

Badgers Sett
08.2021 - 06.2022

BSc (Hons) - Biological science

Nottingham Trent University
09.2020 - 09.2023

A Level - Biology, Business studies, Psychology

Brookvale Groby Learning campus
09.2013 - 09.2020

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Katie Hall