Craig Jenkins

A highly skilled professional with extensive expertise in Microsoft Office applications, graphics programmes, and website-building software. Demonstrates exceptional verbal and written communication abilities, complemented by strong report writing skills. Proficient in recruitment and selection interviewing, supervision, and staff development within call-handling environments. Known for calmness under stress, cultural awareness, and respect. Offers patient transportation expertise with a focus on infection control practices and casualty lifting techniques. Experienced in automated external defibrillator operation, oxygen therapy administration, and maintaining patient confidentiality. Adaptive to changing situations with tactful assertiveness and effective decision-making capabilities. Committed to compassionate care through first aid training, CPR proficiency, and dynamic risk assessment.

Compassionate individual with strong communication and problem-solving skills, coupled with experience in customer service and healthcare support. Adept in empathetic patient care and collaborative teamwork, ensuring smooth and safe transport. Committed to improving patient experience and well-being during transit.

• Played a lead role in restructuring processes to improve 999 call-handling performance.
• Assisted with the implementation of a new IT system to enhance service quality.

• Former Special Constable at Southmead Police Station (5 years).
• Seconded to the Princes Trust for 16 weeks, supporting 12 individuals into employment.

• Motorcycling
• Computing and Gaming