Katie Beal
Derby
Summary
Experienced Senior Residential Childcare Practitioner with strong leadership skills and a proven ability to support the day-to-day running of a children’s home. Skilled in safeguarding, managing challenging behaviours, care planning, risk assessments, key-working, incident management and multi-agency working. Confident in leading and supporting staff teams, making sound decisions, maintaining high standards of practice and promoting positive outcomes, independence and emotional wellbeing for children and young people. Experienced in deputising for senior management, managing shifts and ensuring the home remains safe, nurturing, compliant and child-centred.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Senior Residential Care Worker
Changing Lives
Derby
08.2026 - Current
- Oversaw care plans, risk assessments, key-work sessions and daily records to ensure tailored support for each child.
- Ensure safeguarding procedures are followed and concerns are reported and escalated appropriately.
- Act as a positive role model for staff and children/young people.
- Lead and support the staff team during shifts, ensuring the home runs safely and effectively.
- Support the Registered Manager and Deputy Manager with the day-to-day running of the home.
- Take responsibility for the home in the absence of the Deputy Manager or Registered Manager.
- Allocate tasks and responsibilities to staff during shifts.
- Manage challenging behaviour using agreed strategies and therapeutic approaches.
- Monitor the emotional and physical wellbeing of children and young people.
- Support staff to respond appropriately to incidents, missing-from-care episodes and safeguarding concerns.
- Ensure medication procedures are followed correctly and medication records are completed.
- Complete handovers and communicate important information to the wider team and management.
- Participate in staff meetings, supervision, training and reviews.
- Support new staff members through induction and provide guidance to less experienced practitioners.
- Monitor standards within the home, including cleanliness, health and safety and general presentation.
- Ensure house routines, boundaries and expectations are consistently maintained.
- Liaise with social workers, education providers, families, professionals and other agencies.
- Contribute to placement planning, reviews and meetings.
- Encourage children and young people to develop independence, life skills and confidence.
- Promote children’s rights, choices, individuality and participation in decisions about their care.
- Fostered positive relationships among staff, children, young people and families to enhance community cohesion and support.
- Ensure the home operates in line with safeguarding legislation, Ofsted requirements, company policies and the Children’s Homes (England) Regulations 2015.
- Ensure the home operates in line with safeguarding legislation, Ofsted requirements, company policies and the Children’s Homes (England) Regulations 2015.
Senior Residential Care Worker
Esland
Derby
08.2025 - 07.2026
- Deputise for the Deputy Manager or Registered Manager when required.
- Take overall responsibility for the home and staff team when senior management are unavailable.
- Make appropriate decisions regarding staffing, safeguarding, incidents and the welfare of children and young people.
- Lead shifts and ensure staff are clear about their roles and responsibilities.
- Provide guidance and support to staff when dealing with difficult situations.
- Escalate significant concerns to the appropriate manager or external professional.
- Ensure important information is communicated effectively between shifts and management.
- Check that required records, paperwork and daily documentation are completed to a good standard.
- Monitor staff practice and challenge poor practice where necessary.
- Support the implementation of management decisions and changes within the home.
- Assist with audits, quality assurance and compliance checks.
- Support the Deputy Manager and Registered Manager with staff performance, supervision and development.
- Help identify training needs and encourage staff to develop their skills.
- Assist with managing incidents and ensuring appropriate follow-up actions are completed.
- Take the lead during emergencies when required, ensuring the safety of everyone in the home.
- Maintain professional standards and ensure staff remain accountable for their practice.
Residential Childcare Practitioner
Esland
Derby
09.2024 - 08.2025
- Ensure the safety, wellbeing, and safeguarding of all children in my care
- Create a nurturing, structured, and stimulating environment that supports growth and development
- Support children’s physical, emotional, social, and cognitive development on a daily basis
- Plan and deliver age-appropriate activities that promote learning through play and engagement
- Observe, assess, and record children’s progress in line with care plans and development frameworks
- Follow safeguarding procedures and escalate concerns appropriately
- Work collaboratively with parents, carers, and external professionals to support outcomes
- Encourage positive behaviour and support emotional regulation and social development
- Maintain cleanliness, hygiene, and safety standards within the home environment
- Promote inclusive practice, respecting each child’s individual background and needs
- Comply with health and safety regulations, safeguarding policies, and childcare legislation
- Work effectively as part of a multidisciplinary team
- Maintain accurate records, reports, and documentation
- Participate in ongoing training and continuous professional development
Scheduling Coordinator
JLL at Rolls-Royce
Derby
02.2024 - 09.2024
- Coordinated complex schedules, meetings, and resource allocation across multiple departments to ensure smooth operations
- Managed administrative functions including documentation, filing systems, and data accuracy
- Ensured compliance with company policies, safety standards, and office procedures
- Reviewed staff performance and identified training and development needs
- Delivered training to new starters and organised structured inductions
- Handled bookings, customer queries, and live chat interactions with professionalism
- Built strong working relationships with customers, engineers, and internal teams
- Prioritised workloads effectively in a fast-paced environment
- Monitored workflow efficiency and supported process improvements
- Supported senior management with reporting and operational updates
- Resolved scheduling conflicts efficiently to minimise disruption
Scheduler
Network Plus / Severn Trent Water
Derby
08.2021 - 02.2024
- Coordinated scheduling and resource planning across operational teams
- Maintained accurate administrative records and supported office functions
- Ensured adherence to safety protocols and organisational policies
- Monitored staff performance and supported training requirements
- Assisted with onboarding and induction of new employees
- Managed customer service interactions and live support channels
- Developed strong relationships with customers and field engineers
- Handled escalations and resolved issues efficiently
- Tracked job progress and ensured service level agreements were met
- Contributed to continuous improvement of scheduling processes
Complex Care Assistant
G&P Health Care
Derby
10.2020 - 08.2021
- Delivered high-quality care to patients with complex medical needs
- Administered medication, including oral and PEG feeding, in line with care plans
- Collaborated with nurses and multidisciplinary teams to ensure effective care delivery
- Supported training and mentoring of new staff
- Maintained confidentiality and followed infection control procedures
- Supported safeguarding and communicated effectively with families
- Monitored patient conditions and reported changes promptly
- Maintained accurate care records and documentation
Care Assistant
Parklands
Derby
06.2020 - 10.2020
- Provided compassionate care to residents with a range of needs
- Supported daily living activities including mobility and personal care
- Maintained high standards of hygiene, safety, and wellbeing
- Worked effectively as part of a care team
- Built positive relationships with residents and families
- Followed care plans to ensure consistent support delivery
Health Care Assistant (HCA)
icare
Derby
11.2019 - 05.2020
- Liaised with healthcare professionals to support patient care
- Updated care plans and maintained accurate records
- Supported patients with personal care and daily routines
- Ensured dignity, privacy, and respect at all times
- Monitored and recorded patient information accurately
- Assisted team members to ensure efficient care delivery
Waitress / Bartender
Jonty Farmer Pub
Derby
05.2019 - 11.2019
- Delivered excellent customer service in a fast-paced environment
- Handled cash and card transactions accurately
- Maintained cleanliness and adhered to health and safety standards
- Managed busy service periods while maintaining professionalism
- Built rapport with customers to encourage repeat business
Customer Service Advisor
Frontline DHL
Nottingham
09.2018 - 04.2019
- Managed high volumes of customer queries and complaints
- Achieved daily performance and service targets
- Maintained accurate customer records and updated systems
- Resolved issues efficiently across phone and digital channels
- Contributed to improving service processes and customer satisfaction
Anticoagulation Clerk
Royal Derby Hospital
05.2017 - 08.2018
- Provided administrative support for a busy Warfarin clinic serving over 3,000 patients
- Managed sensitive patient records in line with confidentiality requirements
- Liaised with medical professionals to coordinate patient care
- Organised meetings, rotas, and attendance records
- Ensured accurate data entry and document management
- Supported daily clinic operations and patient communication
Education
NVQ Level 3 - Level 3 Residential Childcare
KYP
01-2026
NVQ Level 2 - Business Administration
Royal Derby Hospital
01-2018
Access to Higher Education - Primary Education
University of Derby
GCSEs - Biology, English, Arts, History, Social Sciences
Noel Baker School
DerbyGCSE - Mathematics
Baker School
DerbySkills
- Child safeguarding
- Care planning
- Team leadership
- Behaviour management
- Communication skills
- Risk assessment
Certification
- NVQ Level 2 in Business Administration
- NVQ Level 1 in Excel
- Basic First Aid
- Access to Higher Education (Primary Education)
- Currently enrolled on NVQ Level 4 Children, Young People and Family Practitioner
Timeline
Senior Residential Care Worker
Changing Lives
08.2026 - Current
Senior Residential Care Worker
Esland
08.2025 - 07.2026
Residential Childcare Practitioner
Esland
09.2024 - 08.2025
Scheduling Coordinator
JLL at Rolls-Royce
02.2024 - 09.2024
Scheduler
Network Plus / Severn Trent Water
08.2021 - 02.2024
Complex Care Assistant
G&P Health Care
10.2020 - 08.2021
Care Assistant
Parklands
06.2020 - 10.2020
Health Care Assistant (HCA)
icare
11.2019 - 05.2020
Waitress / Bartender
Jonty Farmer Pub
05.2019 - 11.2019
Customer Service Advisor
Frontline DHL
09.2018 - 04.2019
Anticoagulation Clerk
Royal Derby Hospital
05.2017 - 08.2018
NVQ Level 3 - Level 3 Residential Childcare
KYP
NVQ Level 2 - Business Administration
Royal Derby Hospital
Access to Higher Education - Primary Education
University of Derby
GCSEs - Biology, English, Arts, History, Social Sciences
Noel Baker School
GCSE - Mathematics
Baker School