Kathryn Berridge

Dealing with complaints and FOI enquiries.

Correspondence with MPs, Councillors and members of the public.

Dealing with abandoned vehicles.

Preparing information and data regarding key information e.g. missed bins, contact from Tyne and Weir Fire Service.

Managing email inboxes.

Logging and preparing work sheets for street sweeping, gully emptying, grass cutting.

Logging out of hours records.

Looking after trade waste service including signing up new customers, preparing invoices, chasing debts, closing accounts, dealing with changes and amendments, issuing Duty of Care notes.

Dealing with correspondence.

Holiday records.

Ordering stock such as vehicle parts, PPE, grit, fuel and other supplies.

Record keeping for newly adopted streets.

Assisted theatre patrons - helping them find seats, sell programmes, ice creams in interval. Deal with complaints, problems and any issues e.g. patrons feeling ill. Providing support to customers relevant to needs, e.g. disabled, very elderly or small children.

Provided Stage Door service, supporting visiting company and backstage visitors.

Merchandise - lay out stock, sell, deal with takings.

Cafe and bars - provide service before and during shows, restock, clean, serve food, beverages and drinks. Cash and stock handling. Ensure bars and cafe cleaned and restocked before next performance.

Ran the office for a small business making and selling greyhound coats. Regular contact with customers, and manufacturers. Purchase of supplies. Managing dispatch of orders, dealing with queries. Updating website and looking after social media. Developing product ranges and managing stock.

Manager for Street Sweeping and Enforcement.

Responsible for managing workforce, organising clean ups including for large events in city centre, Health and Safety for operations. Budget management and staff management including disciplinary and performance issues.

Managed street cleaning and refuse collection.

Regular liaison with waste disposal authority and other districts in Hertfordshire.

Budgetary management and responsibility for workforce, fleet and depot.

Managed refuse collection, recycling, bulky waste and HWRC service.

Expansion of kerbside recycling.

Development of Waste Management strategy.

Budgetary control, staff management and facilities including depot, composting plant, landfill and MRF.

Helped develop kerbside collection for city.

Worked at HWRC site and introduced van permits for site users.

Worked on Waste Strategy and HWRC contracts.

Involvement with public education and campaigning.

Worked closely with other Devon authorities.

Involved with litter education and promotion work.

Dealing with litter, flytipping and street sweeping queries.

Dealing with refuse collection queries and complaints.

Promoting and organising community litter picks.

Arranging community skip programme.

Educational and public awareness work.

Early involvement with recycling - bottle and other bring banks.