Kate Barton
Liverpool,Merseyside
Summary
Dedicated professional with expertise in behaviour modification techniques and risk assessment application, adept at dealing with vulnerable clients while maintaining professional boundaries. Demonstrates resilience in difficult situations and is reliable and trustworthy, ensuring effective medication administration and activities planning. Strong communication skills and assertiveness enhance customer service delivery, complemented by housekeeping management capabilities. Committed to advancing career goals through continuous skill development and application of core competencies.
Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
5
5
years of professional experience
Work history
Support worker
Servizi care services
Liverpool, Merseyside
2025.06 - Current
- Delivered exceptional care for children, ensuring their physical and emotional well-being at all times.
- Improved self-confidence in children by consistently providing positive reinforcement and encouragement.
- Offered emotional support to distressed children, providing comfort during difficult times.
- Administered medication with rigorous planning and recordkeeping.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Liaised with external and internal professionals to provide holistic support.
- Recognise and report any safe guarding concerns immediately.
Appointment clerk
Aintree University Hospital
Liverpool, Merseyside
2021.01 - 2026.07
- Adapted conversation skills according to each client's needs and preferences.
- Increased appointment setting efficiency by streamlining administrative tasks.
- Participated in training sessions to improve appointment setting techniques.
- Ensured smooth flow of communication with patients.
- Dealt with customer complaints promptly, ensuring satisfaction.
- Multi-tasked effectively whilst maintaining high standards of service delivery.
- Applied problem-solving skills when dealing with complex scheduling situations.
- Handled customer inquiries with respect and professionalism.
- Organised schedules for optimal productivity.
Education
GCSEs - Math’s & English
Lord derby academy
LiverpoolSkills
- resilience in difficult situations
- Behaviour modification techniques
- Dealing with vulnerable clients
- Risk assessment application
- Professional boundaries understanding
- reliable and trustworthy
- Medication Administration
- Activities planning
- Housekeeping management
- Assertiveness
- Customer Service
- Communication skills
Timeline
Support worker
Servizi care services
2025.06 - Current
Appointment clerk
Aintree University Hospital
2021.01 - 2026.07
GCSEs - Math’s & English
Lord derby academy