Thisal Perera
Hayes ,Hillingdon
Summary
Compassionate Support Worker experienced in supporting vulnerable clients through effective assessment and behaviour modification techniques. Enhanced client resilience and integration into community by delivering high-quality support and instruction in life, financial, and social skills. Demonstrated strong communication skills while managing administrative tasks and maintaining accurate records to ensure optimal client care.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Support worker
Patrick Kelamby
Uxbridge, Hillingdon
2024.11 - Current
- Supported daily living skills training which increased client self-sufficiency.
- Helped achieve patient independence through guided tasks and activities.
- Participated in regular team meetings, enhancing quality of care provided.
- Enhanced wellbeing of patients by providing emotional support
- Actively listened to client concerns thus creating a comforting environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Supervised medication according to schedule, promoting optimal health outcomes.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Waiter
Blandina alexis
high Wyconbe , London
2024.06 - 2024.06
- Remained calm under pressure, ensuring better performance during peak hours.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Accommodated special dietary requests, enhancing customer dining experience.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Managed table settings for optimal dining experience.
- Delivered excellent customer service through friendly and polite interaction.
- Relayed feedback from customers to management for continuous improvement.
Education
Diploma of Higher Education - Level 3 Engineering
Uxbridge College
Uxbridge 2024.09 - 2026.06
Diploma of Higher Education - Level 2 Engineering
Uxbridge College
Uxbridge 2023.09 - 2024.06
Skills
- Dealing with vulnerable clients
- Client assessment capabilities
- Risk assessment application
- resilience in difficult situations
- Behaviour modification techniques
- Medication Supervision
- Finance management
- Health and safety procedures
- Record-keeping
- Time efficiency
- Resilience under pressure
- Communication skills
Affiliations
- Football
- Basketballl
Timeline
Support worker
Patrick Kelamby
2024.11 - Current
Diploma of Higher Education - Level 3 Engineering
Uxbridge College
2024.09 - 2026.06
Waiter
Blandina alexis
2024.06 - 2024.06
Diploma of Higher Education - Level 2 Engineering
Uxbridge College
2023.09 - 2024.06