Sport & Fitness
Kasia Cruden
Retail Assistant
Fordingbridge
Summary
Courteous professional with substantial experience in the retail and hospitality industries. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 20 years of experience.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Care Assistant
Anthony Parsmore
Fordingbridge
08.2017 - Current
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Full-time Mother
The Cruden Family
Fordingbridge
03.2008 - Current
- Problem-solving skills
- Multitasking
- Negotiating and managing conflict
- Communication skills
- Project management skills
Assistant Manager
ASK Italian
London
01.2007 - 03.2009
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Created employee schedules to align coverage with forecasted demands.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
Supervisor
Anne Summers
London
04.2005 - 04.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Organized contests and established goals to optimize productivity and improve employee morale.
- Worked with management team to implement proper division of responsibilities.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor
ASK Italian
London
03.2000 - 03.2005
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Monitored workflow to improve employee time management and increase productivity.
- Identified individual employee's unique work styles and adapted management methods.
Education
High School Diploma -
University of Lodz
:Lodz, Poland 09.1997 - 05.1999
Skills
Patient care
Meal planning and preparation
Flexible schedule and availability
Interests
Reading
Running a small Holding
Timeline
Care Assistant
Anthony Parsmore
08.2017 - Current
Full-time Mother
The Cruden Family
03.2008 - Current
Assistant Manager
ASK Italian
01.2007 - 03.2009
Supervisor
Anne Summers
04.2005 - 04.2007
Supervisor
ASK Italian
03.2000 - 03.2005
High School Diploma -
University of Lodz
09.1997 - 05.1999