Summary
Overview
Work history
Education
Skills
LANGUAGES
Hobbies and Interests
Affiliations
Certification
Timeline
Generic

KAROLINA LIPNICKA

Portsmouth,Hampshire

Summary

Professional with extensive expertise in safety and risk management, crisis management, and de-escalation techniques. Strong communication and customer service skills, complemented by a full UK driving licence. Proficient in health and safety compliance, risk assessment, and meticulous record-keeping. Aims to utilize interpersonal skills in mental health and hospitality to improve team collaboration and adaptability.

Overview

14
14
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work history

Senior Recovery Support Worker

CareTech Community Services Ltd.
Portsmouth
02.2025 - 08.2025
  • Leading a team of 11 support workers in a supported living service for adults with learning disabilities/mental health needs and challenging behaviour.
  • Providing person-centred care, assisting with daily living activities
  • Developing and reviewing individual support plans, promoting independence and community inclusion.
  • Conducting risk assessments, safeguarding vulnerable adults, and following CQC compliance standards.
  • Training and mentoring staff in PBS (Positive Behavior Support), safeguarding, and care best practices.
  • Managing medication administration, health & safety checks, and maintaining accurate records.
  • Liaising with families, social workers, and healthcare professionals to ensure holistic support.
  • Conducting monthly audits

Grade 2 Recovery Support Worker

CareTech Community Services Ltd.
Portsmouth
03.2023 - 02.2025

Oversaw daily service operations of Recovery Support Workers, ensuring full adherence to responsibilities.

Established therapeutic relationships with patients to promote trust and support recovery journeys.

Demonstrated empathy and resilience in managing challenging patient behaviours.

Delivered person-centred care plans that achieved positive rehabilitation outcomes.

Maintained confidentiality of sensitive information in compliance with privacy laws.

Built rapport with patients to facilitate open communication and engagement.

Supported daily care activities to enhance independence and dignity of patients.

Participated in regular training workshops to improve service user support.

Recovery Support Worker

CareTech Community Services Ltd.
Portsmouth
02.2020 - 03.2023

Developed and managed person-centred support plans to facilitate client recovery.

  • Conducted risk assessments and medication profiles for tailored support.
  • Led weekly medication audits to uphold high standards in management.
  • Maintained diverse caseload, promoting empowerment and integration within community.
  • Coordinated with multidisciplinary teams for comprehensive patient care.
  • Contributed insights during team meetings regarding patient progress and needs.

Healthcare Assistant

TXM Healthcare
, Hampshire
12.2018 - 02.2020
  • As a Healthcare Assistant I've been working so far for Priory Hospitals around Hampshire. My job is focused on supporting people in special needs; with learning disabilities and challenging behaviour.
  • I am also working as a Covid19 Test swabber, mainly outside the building.

Recovery Support Worker

Harvesters
, Hampshire
01.2019 - 12.2019
  • I used to work through agency for Care Tech as a Recovery Support Worker before I became fully employed by the company.

Emergency Care Assistant

SSG UK Specialist Ambulance Service
Fareham
12.2017 - 08.2019
  • An ECA working mainly with mental health patients Transporting dangerous/challenging behaviour patients between hospitals and secure units or assisting doctors with police presence during home assessments, sometimes home extractions.

Receptionist

The Angel Hotel
Guildford
01.2016 - 11.2017
  • Answering phone calls- greeting guests on arrivals- taking bookings and allocating rooms- room checks- answering emails- taking payments- looking after the guests and providing them with high quality service

Commie Waitress - Team Leader

The Bill's
Guildford
01.2013 - 12.2015
  • Ensured dishes met menu standards through close collaboration with chef.
  • Demonstrated strong food and beverage knowledge while adhering to hygiene and safety standards.
  • Delegated tasks effectively among team members to enhance efficiency.
  • Showcased attention to detail in fast-paced environments through multitasking capabilities.
  • Fostered teamwork to achieve high levels of customer service satisfaction.

Domestic Cleaner - Team Leader

Daily Poppin's
Guildford
07.2011 - 12.2013
  • I was a team leader of domestic cleaners with full driving licence. I've got an experience in providing high standard domestic cleaning service including ironing. I've been attending private properties in Surrey area.

Education

Care Certificate Level 2 - Mental Health - Support Worker

CareTech Community Services Ltd.
/2020 - 10.2022

Frec 1 First Responder ECA - Emergency Care Assistant

UKSAS Ambulance Service
Fareham, Hampshire

Beauty Therapist - Medical

University of Applied Sciences
Nysa
10.2007 - 06.2010

Skills

  • Full UK driving licence
  • Safety and risk management
  • Crisis management and de-escalation
  • Risk assessment and safeguarding
  • Health and safety compliance
  • Communication and customer service
  • Receptionist expertise
  • Interpersonal skills in mental health and hospitality
  • Clear communication under pressure
  • Team collaboration and adaptability
  • Flexible prioritization skills
  • Attention to detail in compliance
  • Accurate record-keeping practices
  • Multidisciplinary collaboration

LANGUAGES

Polish (expert)
Native
English (advanced)
Fluent

Hobbies and Interests

Bodybuilding, Physical sports nutrition, Certified Personal Trainer, Cycling, Running, Swimming, Crocheting, Cooking, Reading

Affiliations

  • Bodybuilding,
  • Physical Sports Nutrition
  • Crocheting
  • Cooking
  • Swimming

Certification

Certified Personal Trainer

Timeline

Senior Recovery Support Worker

CareTech Community Services Ltd.
02.2025 - 08.2025

Grade 2 Recovery Support Worker

CareTech Community Services Ltd.
03.2023 - 02.2025

Recovery Support Worker

CareTech Community Services Ltd.
02.2020 - 03.2023

Recovery Support Worker

Harvesters
01.2019 - 12.2019

Healthcare Assistant

TXM Healthcare
12.2018 - 02.2020

Emergency Care Assistant

SSG UK Specialist Ambulance Service
12.2017 - 08.2019

Receptionist

The Angel Hotel
01.2016 - 11.2017

Commie Waitress - Team Leader

The Bill's
01.2013 - 12.2015

Domestic Cleaner - Team Leader

Daily Poppin's
07.2011 - 12.2013

Beauty Therapist - Medical

University of Applied Sciences
10.2007 - 06.2010

Frec 1 First Responder ECA - Emergency Care Assistant

UKSAS Ambulance Service

Care Certificate Level 2 - Mental Health - Support Worker

CareTech Community Services Ltd.
/2020 - 10.2022
KAROLINA LIPNICKA