Karen Williams
Summary
Analytical and goal-oriented team player with 16 years experience in an investment banking environment. Offering experience in a service background with close daily interactions with clients, as well internally with traders, marketers, trade support groups, sales, legal and other departments in managing escalations and root cause analysis. Exposure to trading and product control activities with extensive experience and familiarity with databases, platform and system testing in understanding the fundamentals of the area and product in which they operate in line with assessing and actively managing risk to meet operational internal targets. Well-versed with monitoring clients, internal and external teams as well as processes with flow and booking issues in ensuring successful confirmations and settlements within the Fixed income and Credit Hybrids Middle Office teams.
Overview
20
20
years of professional experience
Work history
Private Caregiver and Estate Executor
Private Family Caregiver
2023.01 - Current
- Provided full personal care, daily medical, physical and emotional support for a relative with high care needs.
- Managed probate applications, asset valuation, and property disposition as the sole legal Executor.
- Communicated with solicitors and financial institutions in the distribution of belongings.
- Settled final debts, closed accounts and managed Complex tax and final paperwork.
Senior Associate - Sales Assistant
JPMorgan Chase Bank - Fixed Income Middle Office
London
2015.06 - 2022.08
- Delivering and supporting reliable, robust, sustainable platforms to assist sales teams, internal stakeholders including trading desk, operations teams and external clients daily to provide efficient and timely support with the execution of live deals during the execution of fixed income products.
- Managing trade flows and ensuring all trades are executed accurately and efficiently, recording of the transactions, for Emerging markets and Euro bonds, US Treasury Bills Syndicate operations, Government and Corporate bonds. Successfully complete and was involved in UAT testing projects especially desk migration from Murex to Athena for Euro bonds (including Sales one) with both London and NY Trade support teams in testing various scenarios as outlined within the Athena trade blotter and matching monitor environments.
- Oversee overall team controls ensuring daily control check sheets are signed and end of day reporting and reports are completed along with running daily team meetings and acting as back-up in the absence of staff and senior management.
- Manage escalations and do root cause analysis along with fixing issues for top and sub allocations including client remediation on correct mappings across all platforms and sales one ensuring maximum STP.
- Assisting sales team with new on boarding requests, liaising with internal stakeholders and ensuring seamless start to finish approach on new accounts along with educating front office.
Associate - Structured Documentation Drafter
JPMorgan Chase Bank - Credit Hybrids Middle Office
London
2011.08 - 2015.05
- Complex Structured Credit Hybrids confirmations and trades include Bespoke, highly structured OTC derivatives, along with associated hedges in line with ISDA and industry standards.
- Assisting the team to meet internal FTB targets in ensuring confirmations are issued within industry benchmarks along with liaising with external clients, affirming trades and close daily interactions with traders, markets and trade supporting groups.
- Producing daily and weekly reports relating to numbers thus providing visibility to Senior Management and associated line of business.
- Ensuring all client queries (including incoming confirmations) are properly reviewed and actioned in accordance with agreed procedures; ensuring own and colleagues deal reviews are checked for accuracy from an economic and reference perspective, coupled with determining that the ISDA language is in accordance with JP Morgan market standards.
- As required, participating in end user project work through ongoing tactical and strategic change initiatives.
- Integral part of the in-house Reconciliation migration Mumbai, overseeing overseas training for two weeks and successfully finalised the hand over process.
DTCC Analyst
JPMorgan Chase Bank - Credit Hybrids Middle Office
London
2008.07 - 2011.08
- Amending of Credit Derivative Confirmations in DTCC System as result of any STP generated failures.
- Reconciliation of executed Structured Credit Hybrids Confirmation in DTCC, against the complex transaction booking structures represented in the Risk management system.
- Assisting the Credit Events team in triggering warehouse records relating to restructuring that affects a specific CDS reference entity in DTCC.
- Proactive and timely escalations and resolutions of trade discrepancies through the necessary chasing, trading operations and legal functional areas internally.
- Sox testing re-performance for DTCC and Reconciliation, working closely with the Sox testing coordinator to develop and enhance effective controls for all DTCC Platform requirements.
DTCC Chaser and Analyst Support
JPMorgan Chase Bank - Credit Hybrids Middle Office
London
2006.09 - 2008.06
- Reviewing and ensuring all DTCC eligible trades are submitted and matched onto DTCC platform on a daily basis.
- Extensive database work including investigation and resolving all discrepancies from the matching process with counterparts; reviewing and improving current processes to ensure appropriate controls and procedures are in place to comply with ISDA requirements with the objective of minimising operational risk.
Skills
- Excellent organisational and problem solving skills, able to prioritise and react to change quickly
- Strong control focus with good attention to detail
- Able to set clear working targets and organise my time efficiently to meet deadlines
- Builds and maintain relationships with sensitive client Bachelor's degree in Marketing Management 60-80 wpm; copy typing and Audio Transcription internal and market systems include: Banking, DTCC, CTM, Bloomberg, Alos, Trade Web, Athena, Murex, STW, MarketAxess, TRIANA, Sales One
References
References available upon request.
Timeline
Private Caregiver and Estate Executor
Private Family Caregiver
2023.01 - Current
Senior Associate - Sales Assistant
JPMorgan Chase Bank - Fixed Income Middle Office
2015.06 - 2022.08
Associate - Structured Documentation Drafter
JPMorgan Chase Bank - Credit Hybrids Middle Office
2011.08 - 2015.05
DTCC Analyst
JPMorgan Chase Bank - Credit Hybrids Middle Office
2008.07 - 2011.08
DTCC Chaser and Analyst Support
JPMorgan Chase Bank - Credit Hybrids Middle Office
2006.09 - 2008.06