Summary
Overview
Work history
Education
Skills
Timeline
Generic

Karen McCallum

Airdrie,Lanarkshire

Summary

I am an enthusiastic team leader who has currently worked in a management role in retail for 8 years. I am driven and innovative and willing to expand my skills to work my way up the corporate ladder. I specialise in excellent team leading and management skills, and am able to delegate roles fairly in an approachable manner. I hold excellent communication and problem solving skills and am able to adapt to change quickly and effectively. I am highly adaptable, with an excellent knack for leadership and communication. I am committed to my professionalism within the company and demonstrate exceptional dependability.

Overview

8
8
years of professional experience

Work history

Team leader

Tesco
Coatbridge, North Lanarkshire
2017.02 - Current
  • Devised actionable plans towards achieving set business objectives within deadlines.
  • Led project coordination, resulting in timely delivery.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Streamlined workflow for a more efficient process.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Improved customer satisfaction through close collaboration with the team.

Education

Higher National Diploma - Social Sciences

City of Glasgow College
Glasgow
2014.08 - 2015.05

Certificate of Higher Education - Health and Social Care

Glasgow Kelvin College
Glasgow
2013.08 - 2014.05

Scottish Qualifications Certificate -

Airdrie Academy 2008-2013
2001.04 -

Skills

  • Problem solving management
  • Stock management
  • Dependability
  • Excellent communication skills
  • Leadership proficiency
  • Decisive decision-making
  • Team building skills
  • Discretion and confidentiality
  • Cash management
  • Effective delegating
  • Staff recruitment
  • Visual merchandising
  • Dispute management
  • Complaint management

Timeline

Team leader

Tesco
2017.02 - Current

Higher National Diploma - Social Sciences

City of Glasgow College
2014.08 - 2015.05

Certificate of Higher Education - Health and Social Care

Glasgow Kelvin College
2013.08 - 2014.05

Scottish Qualifications Certificate -

Airdrie Academy 2008-2013
2001.04 -
Karen McCallum