Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Certification
References
Timeline
Generic

Kane Williams

Sheffield

Summary

Detail-oriented professional with expertise in critical analysis, financial reporting, and customer service. Proficient in Microsoft Office and recognised for exceptional time efficiency, resourcefulness, and attention to detail. Adept at delivering accurate results under tight deadlines while maintaining a high standard of quality. Committed to leveraging analytical skills and precision to contribute effectively to organisational success.

Overview

12
12
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work history

Customer Service Assistant

William Hill
Sheffield
05.2022 - 03.2025
  • Handling large amounts of money in shop and settling bets manually sometimes (problem solving and competent numeracy skills)
  • Opening and closing the shop on my own without support (Attention to detail, making sure all procedures are followed attentively to prepare the shop daily)
  • Dealing with customers in the right way (Using my empathy and strong interpersonal skills to handle customers in a respectfully and during challenging scenarios)
  • Management skills (Using all the skills picked up during my time at William Hill to problem solve and run the shop efficiently and effectively on my own at times)
  • Extra responsibilities (Taking on extra responsibilities such as handling staff rotas and shadowing my team leader in order to get more managerial experience)

Warehouse Operative

Clipper- Pretty Little Thing
07.2018 - 02.2020
  • Admin role included correcting orders that were wrong to get them shipped out to customers as quickly as possible (independently resolving problems whilst working efficiently)
  • Picking items and packing products, whilst meeting KPI targets in time pressure scenarios (meeting targets and handling products with care and attention efficiently)
  • Stock control (learnt how to operate a different system within the workplace and allowed me to gain an insight in to how the stock team worked)

Warehouse Operative

Euro Car Parts
07.2016 - 06.2017
  • Being set to do multiple jobs throughout the day (working under pressure and being flexible)
  • Picking for the dispatch team (thinking fast and efficiently)
  • Being a member of the stock team, this included organising the stock and using a system to input or remove stock on (paying attention to detail)
  • Taking important phone calls to solve problems (communication, listening skills and problem solving)

Sales Assistant

Office Meadowhall
09.2014 - 01.2015
  • Selling a range of footwear (public speaking)
  • Meeting targets that were set each day (determination and time management)
  • Keeping stock organised
  • Maintaining a tidy and clean shop floor
  • Preparing shop for the following day

Teaching Assistant

Wales Primary School
06.2013 - 06.2013
  • Shadowing teachers (learning from peers)
  • Planned lessons (organisation and time management)
  • Working with children (patience and compassion while being a mentor to others)
  • Helped improve children's reading and writing skills (competent literacy skills)

Education

Bachelor of Science with Honours - Sport Business Management

Sheffield Hallam University
Sheffield
09.2020 - 12.2024

Level 3 BTEC Business Extended Diploma -

Peaks College
Sheffield
09.2015 - 05.2017

GCSE - A-C 9 grades including Math's and English

Handsworth Grange Community Sports College
Sheffield
01.2009 - 12.2014

Skills

  • Critical analysis
  • Financial reporting
  • Time efficiency
  • Customer Service
  • Resourcefulness
  • Microsoft office suite proficiency
  • Attention to Detail

Accomplishments

Hallam Bronze, Silver & Gold award.

Certification

Level 2 customer service

Suicide awareness


References

References available upon request.

Timeline

Customer Service Assistant

William Hill
05.2022 - 03.2025

Bachelor of Science with Honours - Sport Business Management

Sheffield Hallam University
09.2020 - 12.2024

Warehouse Operative

Clipper- Pretty Little Thing
07.2018 - 02.2020

Warehouse Operative

Euro Car Parts
07.2016 - 06.2017

Level 3 BTEC Business Extended Diploma -

Peaks College
09.2015 - 05.2017

Sales Assistant

Office Meadowhall
09.2014 - 01.2015

Teaching Assistant

Wales Primary School
06.2013 - 06.2013

GCSE - A-C 9 grades including Math's and English

Handsworth Grange Community Sports College
01.2009 - 12.2014

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Kane Williams