Kaitlyn McKitting

I am an academically accomplished professional with expertise in multi-disciplinary team coordination and complex case handling, specialising in trauma-informed care.

Throughout my career, I have demonstrated exceptional skills in case management, prioritisation and ensuring efficient resolution of complex cases. I have extensive experience within customer service roles which have helped me to develop excellent communication skills, with proven abilities in conflict resolution and active listening.

I am confident using technology and I am proficient in most Microsoft Office programs and often utilise these programs when prioritising tasks effectively to meet deadlines.

I am committed to advancing my career in the Civil Service through continuous improvement and training.

• British Sign Language - I completed the level 1 qualification and sparked an interest.
• Animal Welfare - I run a voluntary rescue service for Chow Chows in Scotland.
• Travelling - Specifically, learning about other cultures and their histories.
• Cooking and Baking - I enjoy trying new recipies or simply putting my own spin on things.

Throughout my life, I have engaged in various forms of volunteering, but my passion for animals has deepened significantly over the years. I possess considerable experience with Chow Chows, a specific breed of dog that I have come to admire that can be particularly difficult to work with due to their stubborn personalities. In response to the lack of services offering assistance in rehoming these Chows, my husband and I established Scottish Chow Rescue in March 2023. Our organization focuses on  providing support to owners or finding alternative loving homes for Chows, whilst maintaining ongoing communication and support for families.