BINESH SURGIN
Haywards Heath
Summary
Strategic Team Leader drives collaboration to enhance service delivery and operational efficiency. Builds strong relationships with clients and colleagues, improving satisfaction and engagement. Implements problem-solving strategies to streamline processes and boost productivity. Committed to developing team skills, ensuring high performance and job satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
Voyage Care
Haywards Heath
03.2023 - Current
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, enhancing their independence and quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Provided emotional support and companionship, alleviating feelings of isolation and fostering social connections among clients.
- Escorted clients to shops, appointments and special events, customised services to accommodate individual mobility and personal preferences.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Team Leader
Care pro south
Bexhill
04.2022 - 03.2023
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Monitored staff performance and implemented targeted improvement plans to enhance team effectiveness.
- Cultivated supportive and positive working environment to maintain strong employee relationships.
- Fostered open and professional relationships with team members to facilitate timely issue resolution.
- Deliver management and daily living assistance to residents in order to enhance their quality of life and independence.
- Completed audits and risk assessments to achieve regulatory compliance.
Support Worker
Ideal Care
Horsham
01.2022 - 04.2022
- Advocated for clients' rights and interests, ensuring their voices were heard in care planning and decision-making processes.
- Developed and implemented individual care plans, tailoring services to meet the unique needs of each client.
- Conducted risk assessments in clients' homes, identifying hazards and implementing preventative measures to enhance safety.
- Facilitated community integration by organising social activities that boosted clients' social skills and confidence.
Support worker
We good Care
Haywards Heath
06.2021 - 12.2021
- Supported clients in social, physical and emotional areas, facilitating their integration into local community activities.
- Managed challenging behaviour with de-escalation techniques and positive reinforcement, maintaining a safe and supportive environment.
- Escorted clients to shops, appointments and special events, enhancing their mobility and personal engagement with the community.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
Health Care Assistant
Sukino Healthcare Solutions
Ernakulam, India
07.2020 - 06.2021
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Supported daily living activities, encouraging independence and improving quality of life for elderly clients.
- Fostered trusting relationships with patients through continuous support, enhancing overall patient experience.
- Documented care provided, ensuring accurate and timely records supported continuity of care.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Food Production Supervisor
Icings
Ernakulam
08.2018 - 07.2020
- Scheduled daily workloads based on economy, staff and environment for maximum productivity.
- Identified component shortages and implemented solutions, minimising downtime.
- Reported on production equipment on a daily basis, including parts produced, downtime minutes and any quality concerns.
- Resolved staff disputes and enforced disciplinary action per established procedures, maintaining team cohesion.
- Balanced cash registers and reconciled transactions, ensuring accurate deposit of earnings.
Education
MBA - Administration
Chester university
Chester, United Kingdom01-2022
MASTER OF SCIENCE - BIO-CHEMISTRY
Mahatma Gandhi University
Kothamangalam06-2020
BACHELOR OF SCIENCE - BIO-CHEMISTRY
MS University
Neyyoor, India05-2018
Skills
- Production protocol
- Leadership
- Report writing
- Inventory management
- Administrative tasks
- Problem solving
- Care planning
- Team leadership
Languages
English
Proficient
C2
Tamil
Proficient
C2
Malayalam
Advanced
C1
Hindi
Intermediate
B1
Certification
- HACCP certified
- EREPS Qualified
- NVQ3 [Ongoing]
- Full UK driving Licence
- MS office
- Level 7 Qualified[Administration]
Timeline
Support Worker
Voyage Care
03.2023 - Current
Team Leader
Care pro south
04.2022 - 03.2023
Support Worker
Ideal Care
01.2022 - 04.2022
Support worker
We good Care
06.2021 - 12.2021
Health Care Assistant
Sukino Healthcare Solutions
07.2020 - 06.2021
Food Production Supervisor
Icings
08.2018 - 07.2020
MBA - Administration
Chester university
MASTER OF SCIENCE - BIO-CHEMISTRY
Mahatma Gandhi University
BACHELOR OF SCIENCE - BIO-CHEMISTRY
MS University