Isabella Olaniji
Walsall ,Staffordshire
Summary
Enthusiastic dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.Dependable with focus and drive to complete labouring duties quickly and accurately. Collaborates and takes instruction well to support wider team achievements.
Overview
9
9
years of professional experience
Work history
Support worker
Echo supported living
Walsall , Staffordshire
07.2023 - Current
- Provided companionship during outings contributing to active social life for clients.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Helped achieve patient independence through guided tasks and activities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Administered medication according to schedule, promoting optimal health outcomes.
- Actively listened to client concerns thus creating comforting environment.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Health Care Assistant
Omni Healthcare
Birmingham , West Midlands
03.2022 - 02.2023
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Coordinated activities that encourage social interaction amongst residents within care home setting to foster sense of community spirit among them .
- Prepared meals for patients, ensured balanced nutrition intake.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
Administrative assistant
Ghof tech Resource Ltd
Ojota , Lagos state Nigeria
11.2020 - 01.2022
- Interacted professionally with clients providing excellent service at all times.
- Contributed to team effort by accomplishing related results as needed.
- Maintained stock levels to avoid shortages in office supplies.
- Improved customer satisfaction through prompt response to email and phone queries.
- Organised client meetings, prepared agendas and took detailed minutes.
Housekeeping team
Mountain top hotel
Akuta, Ogun state Nigeria
07.2019 - 05.2020
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Store Support Supervisor
KC Gaming Network (bet9ja)
Ojodu , Lagos state Nigeria
01.2017 - 04.2019
- Managed store operations to ensure smooth workflow.
- Maintained high customer service standards, resulting in repeat business.
- Collaborated with management to optimise store layout.
- Motivated sales teams to achieve daily store targets.
- Delegated tasks to staff to meet daily service requirements.
Education
NVQ Level 3 - Health and social
Lead academy
Walsall 02.2026
Master of Business Administration - International masters of business administration
University of Wolverhampton
Wolverhampton 09.2023
Bachelor of Arts - Mass Communication
Olabisi Onabanjo University
Ago iwo ogun state 10.2020
Skills
- Documentation expertise
- Mental health support
- Communication skills
- Teamwork
- Leadership
- Patient behaviour management
- Learning adaptability
- Empathy for clients
Timeline
Support worker
Echo supported living
07.2023 - Current
Health Care Assistant
Omni Healthcare
03.2022 - 02.2023
Administrative assistant
Ghof tech Resource Ltd
11.2020 - 01.2022
Housekeeping team
Mountain top hotel
07.2019 - 05.2020
Store Support Supervisor
KC Gaming Network (bet9ja)
01.2017 - 04.2019
NVQ Level 3 - Health and social
Lead academy
Master of Business Administration - International masters of business administration
University of Wolverhampton
Bachelor of Arts - Mass Communication
Olabisi Onabanjo University