Kai Chandler
Stowmarket,United Kingdom
Summary
Brings 5 years of customer service and 3 years cinema experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
Overview
5
5
years of professional experience
Work history
Customer assistant
Lidl
Stowmarket, Suffolk
2025.07 - Current
- Delivered outstanding customer service, fostering strong customer relationships and encouraging repeat business.
- Assisted customers with product selection to ensure satisfaction.
- Operated till systems smoothly, ensuring a good check-out process for customers.
- Monitored inventory levels to prevent stock-outs and optimise product availability.
- Collaborated with team members to enhance productivity and consistently meet operational goals.
Customer Service Assistant
The Regal
Stowmarket, Suffolk
2021.11 - 2024.10
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Showcased strong communication skills when explaining promotions or discounts to customers.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted in training new staff members, promoting consistency and effective customer service.
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Requested promotional posters from organisations through email to support marketing efforts.
Customer Service Assistant
The Food Museum
Stowmarket, Suffolk
2022.05 - 2022.09
- Managed daily opening and closing procedures, ensuring smooth facility operations.
- Oversaw management of keys for secure rooms, maintaining safety and access.
- Delivered security and information services for the Black Panther exhibition, enhancing visitor experience.
- Communicated with staff using walkie talkies to ensure effective coordination during shifts.
Customer Service Assistant
Superdrug
2021.05 - 2021.11
- Worked behind the counter, upselling multiple products to customers.
- Organised and stocked shelves with products to ensure availability for customers.
- Developed teamwork skills to enhance group productivity.
Skills
- Customer Service
- Customer engagement
- Brand Promotion
- Polite and friendly
- Hard-working
- Experience with microsoft excel
- Key holder experience
- Interpersonal skills
Affiliations
- Cinema and films
- Rock climbing
- Cooking
References
References available upon request.
Timeline
Customer assistant
Lidl
2025.07 - Current
Customer Service Assistant
The Food Museum
2022.05 - 2022.09
Customer Service Assistant
The Regal
2021.11 - 2024.10
Customer Service Assistant
Superdrug
2021.05 - 2021.11