Kadian silburn

Tracked sales performance against targets, providing regular reports to senior management.

• Provided high‑quality service across network while ensuring strict stock control, revenue protection, and operational performance. Ensuring full compliance with safety procedures, operational guidelines and company policies, and keeping all work areas and equipment clean to meet required health, safety and hygiene standards. Delivered clear and efficient customer support in safety‑critical environments, maintaining focus on safety and compliance.
• Resolved complex customer complaints, restoring confidence in the brand and retaining business.
• Skilfully and appropriately dealt with complex customer complaints, resolving with smart solutions to maintain customer satisfaction.

Delivered high standard of service through safe collection and loading of household recycling and waste, ensuring strict adherence to manual-handling procedures and full compliance with health and safety rules, operational requirements, and contractual standards. Promoted strong safety culture by practising disciplined working methods, maintaining hazard awareness, and adhering to established protocols.

• Monitored the quality of sorted materials, taking corrective action to address contamination issues.
• Hand-picked items off conveyor belts to sort, inspect and separate contaminated goods.
• Adapted to various weather conditions while performing tasks outdoors.

Delivered and collected parcels on multi-drop route to parcel shop and smart lockers, ensuring safe loading and unloading of van using correct manual-handling techniques. Completed daily vehicle inspections before departure and return, maintaining clean, tidy, and compliant work environment throughout operations.

• Loaded and unloaded materials, adhering to health and safety guidelines.
• Maintained a clean and organised workspace, promoting a safe and efficient working environment.

• Operating MPV/RHTT freight trains and Network Ballast trains nationwide as a qualified Level 1 Operator and mentor.
• Conducted fault-finding, preventative maintenance, and resolved operational issues to enhance safety and reliability of operations.
• Promoted strong safety culture through disciplined practices, hazard awareness, and strict adherence to safety procedures, contributing to overall safety performance.
• Carrying out heavy plant operations in strict accordance with railway safety standards and established protocols.
• Maintained clear communication with signallers, network control, and internal teams to facilitate safe and efficient train movements.
• Completed Network Rail documentation accurately to ensure compliance with operational standards, self‑certification requirements and all operational paperwork accurately.
• Worked varied shift patterns to ensure continuous operational support and coverage. while performing essential administrative and housekeeping duties to maintain a safe working environment.

Executed labouring and general site duties on rail locations, ensuring full compliance with health and safety standards to maintain a safe work environment. Assisted construction team by precisely following supervisor instructions and adhering to safety procedures, contributing to overall project safety and efficiency. Operated in a high-intensity, safety-critical environment, consistently passing drug and alcohol tests and maintaining valid Personal Track Safety certification to uphold safety protocols.

• Operated machinery and equipment safely, adhering to strict health and safety protocols.
• Handled loading and unloading of materials on construction sites to ensure efficient workflow., adhering to health and safety guidelines.
• Maintained a clean and organised workspace, promoting a safe and efficient working environment.