Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kacie Mia Unsworth

Blackpoolk,lanca

Summary

Dedicated professional with a strong foundation in customer service and retail sales, backed by three years of experience. Demonstrates exceptional communication skills and leadership abilities, complemented by expertise in cash handling and food preparation. Holds multiple certifications, including Level 1 Basketball Coaching & Refereeing, Kimball Level 1, Rock Climbing Level 1, Outdoor Skills Level 1, and Multi Skills Level 2. Possesses a valid driving licence since February 2022. Committed to leveraging skills in a dynamic environment to achieve career growth and contribute effectively to team success.

Reliable team player with keen interest in food and beverage industry, bringing strong customer service and communication abilities. Capable of multitasking and maintaining high standards in fast-paced environments. Dedicated to enhancing customer satisfaction and contributing to positive dining experience.

Specialising in fostering academic and personal growth in students of all abilities. Provide comprehensive support to teachers, adept at creating inviting and inclusive learning environments. Skilled in tailoring teaching strategies to individual student needs, ensuring that all learners reach full potential and thrive within educational settings.

Overview

4
4
years of professional experience

Work History

Food and beverage assistant

Sandcastle Waterpark
Blackpool, Lancashire
03.2025 - Current
  • Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
  • Maintained clean reception area to provide welcoming atmosphere for guests.
  • Provided exceptional customer service to visitors.
  • Resolved customer complaints efficiently, fostering positive relations and repeat business.
  • Prioritised tasks during peak hours to ensure smooth operations.
  • Handled cash transactions accurately for seamless payment process.
  • Adapted quickly to changing schedules ensuring consistent performance.
  • Managed front desk duties, ensuring smooth operations.
  • Offered knowledgeable, friendly support to guests.

Volunteer teaching assistant

St Marys Catholic Academy
Blackpool, Lancashire
09.2021 - Current
  • Led during and after-school tutoring sessions to provide additional academic support to students.
  • Supported the planning of diverse extracurricular activities enriching students' overall school experience.
  • Assisted in organising school events, fostering community spirit amongst students.
  • Facilitated group discussions with students for enhanced learning experiences.
  • Provided extra assistance to students with learning disabilities to maximise potential.
  • Maintained a safe, inclusive classroom atmosphere by enforcing school guidelines and policies.
  • Worked alongside school teachers in developing PE curriculums that were both engaging and beneficial to students' physical development.
  • Promoted active lifestyle among students through engaging PE classes, beneficial for overall wellbeing.

Bar staff / floor staff

Velvet Coaster - JD Wetherspoon's
Blackpool, Lancashire
07.2021 - 01.2022
  • Kept records of tabs accurately, avoiding monetary discrepancies.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Served customers to foster a friendly atmosphere.
  • Liaised with kitchen staff for seamless service delivery.
  • Coordinated with kitchen staff to ensure timely food preparation.
  • Served customers at tills efficiently, reducing waiting times significantly.
  • Checked out customers' purchases quickly which reduced queues at tills.

Education

GCSEs -

St Marys Catholic Academy
Blackpool
09.2019 - 07.2020

A-Levels -

St Marys Catholic Academy
Blackpool
09.2020 - 05.2022

Bachelor of Science - Sports Coaching

Edge Hill University
Ormskirk
09.2022 -

Skills

customer service

communication skills

leadership

cash handling

driving

food preparation

retail sales ( 3 years )

Certifications -

level 1 basketball coaching & refereeing

Kimball level 1

rock climbing level 1

outdoor skills level 1

multi skills level 2

certifications and licenses

driving license (February 2022)

Timeline

Food and beverage assistant

Sandcastle Waterpark
03.2025 - Current

Bachelor of Science - Sports Coaching

Edge Hill University
09.2022 -

Volunteer teaching assistant

St Marys Catholic Academy
09.2021 - Current

Bar staff / floor staff

Velvet Coaster - JD Wetherspoon's
07.2021 - 01.2022

A-Levels -

St Marys Catholic Academy
09.2020 - 05.2022

GCSEs -

St Marys Catholic Academy
09.2019 - 07.2020
Kacie Mia Unsworth