Kacey Davis
Wombourne,Staffordshire
Summary
Dedicated and motivated with expertise in customer service, food ordering, service delivery, and product knowledge. Demonstrates polite and friendly demeanour with excellent communication skills. Proficient in cash-handling and committed to adhering to health and safety rules and procedures.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Level 3 nursery practitioner
Sandhills Day Nursery
Wolverhampton, West Midlands
10.2024 - Current
- Administered first aid during emergencies while ensuring minimal distress for the affected child.
- Ensured compliance with all nursery policies and procedures, providing quality care for the children.
- Conducted regular parent-teacher meetings to report on their child's progress.
Level 3 nursery practitioner
ABC Early Learning & childcare centre
Wolverhampton, West Midlands
04.2024 - 09.2024
- Monitored dietary needs of each child, contributing towards healthy growth.
- Developed strong relationships with parents, promoting open communication about their child's needs and progress.
- Facilitated early childhood education through age-appropriate games and play.
- Cleaned and kept rooms and play areas tidy for reduced accident risks.
Bar and Floor associate
JD Wetherspoons
Erdington, Birmingham
10.2021 - 03.2024
- Maintained orderliness of bar area whilst ensuring product availability by timely restocking shelves.
- Dealt effectively with customer complaints and improved customer satisfaction by providing prompt assistance.
- Maintained cleanliness to ensure a safe environment for customers.
- Collaborated closely with team members to meet daily targets and working extra hours to manage during increased footfall.
- Upheld company policies and procedures during all interactions with customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Worked energetically to maintain efficient operations during peak trading hours.
- Provided customer service with a smile, building rapport with customers.
Student practitioner
Happy Day Nursery Ltd
Erdington, Birmingham
12.2020 - 07.2022
- Designed engaging lesson plans to promote active learning.
- Improved Children's engagement by implementing interactive learning strategies.
- Demonstrated patience whilst dealing with challenging behaviours, maintained consistency in discipline approach.
- Liaised with parents regularly, ensured transparency about a child's progress and behaviour.
- Promoted equality and inclusion within the classroom, created a supportive space for all children.
Education
NVQ Level 2 - Health and Social Care
James Watt College
Birmingham 09.2019 - 07.2022
Skills
- Customer Service
- Food ordering and service delivery
- Product knowledge
- Polite and friendly, with excellent communication skills
- Cash-handling expertise
- Adhering to health and safety rules and procedures
Certification
- December 2024 Food Hygiene & Safety (The National College)
- Feb 2024 Paediatric Emergency First Aid Level 3 (Nuco Training)
Timeline
Level 3 nursery practitioner
Sandhills Day Nursery
10.2024 - Current
Level 3 nursery practitioner
ABC Early Learning & childcare centre
04.2024 - 09.2024
Bar and Floor associate
JD Wetherspoons
10.2021 - 03.2024
Student practitioner
Happy Day Nursery Ltd
12.2020 - 07.2022
NVQ Level 2 - Health and Social Care
James Watt College
09.2019 - 07.2022
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