Justine Rebecca Haywood
Ilkeston,Derbyshire
Summary
Accomplished professional with a strong foundation in account management and business development, leveraging extensive product knowledge and networking aptitude to drive target achievement. Demonstrates expertise in upselling and cross-selling techniques, cost estimations, and negotiation, ensuring resilience under pressure and time efficiency. Committed to enhancing customer service through a deep understanding of supply chain dynamics and multi-tasking mastery.
Overview
35
35
years of professional experience
7
7
years of post-secondary education
Work history
Key Account Manager
We Pack Limited
2024.01 - 2026.04
- Building relationships with the largest customers
- Retaining and gaining business and sales from the customer base
- Creating quotations and negotiating with customers
- Obtaining new business and liaising with production
- Attending trade shows and meetings for the Co Packing Industry
- Cold calling and introducing new potential clients
- Participated in trade shows and corporate events to strengthen brand presence.
- Delivered presentations, secured new partnerships.
- Strengthened key client relationships by developing tailored account strategies.
- Worked closely with sales team, ensured achievement of set targets.
- Provided first-class client services, from onboarding to daily account management.
Sales Executive
Tokyo Fabrics International
2021.10 - 2023.12
- Identify and prospect new business
- Liaise with current customers and build relationships
- Negotiations and fabric presentations
- Marketing, social media and trade shows
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Established strong relationships with key industry players to expand business reach.
Sales Manager
Lancashire Testing Services
2018.10 - 2021.09
- Acquiring New Business
- Up sell testing services for fabrics and furnishings
- Advise and help in fire and fabric testing
- Work closely with manufacturers
- Responsible for increasing monthly turnover by over 100%
- Led high-performance sales teams, ensuring achievement of targets.
- Coordinated promotional campaigns to boost brand visibility.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of Fire Safety
Sales Director/National Sales Manager
CPS (Wales) Limited
2012.04 - 2018.05
- Liaising direct with customers by phone, email and face to face
- Establish and progress new accounts
- Discuss, negotiate and agree pricing and pricing structures
- Work closely with the customer regards design and print
- Design labelling/branding to customer specification
- General customer service
- Working to very tight deadlines
- Travelled to France, Germany and the Netherlands visiting customers
- Printing Industry
- Responsible contribution towards increase in sales of around £100k pa.
Operations and Factory Manager
By Charles and Charles Barnsley
2016.03 - 2016.11
- To organise the production team to make the factory workings more effective
- To organise the factory to help it run efficiently and effectively
- Plan and organise production to hit customer deadlines
- Liaise with suppliers on commodities, lead times and prices
- Run stocktakes
- Liaise with customers
- I started here almost from scratch, the business had been limping for a couple of years so I was brought in to make a change. We manufactured upholstered bed frames and mattresses. I built the business up from working on small amounts of production to treble in a space of around 3 months. Unfortunately it had a knock on effect and the business subsequently had not got the money to continue, therefore the owner decided to close it.
Various Roles; Sales Manager and Buyer for the Retail Bedding Division Purchase/Sales Ledger Control Manager
Belfield Furnishings Limited
Ilkeston
2002.07 - 2012.04
- Liaise with suppliers regarding new products and ongoing usage
- Manufacturing costings
- Monthly stock takes
- Liaise with customers, to name a few: IKEA, Marks & Spencer, Next and at the time Paul Simon. Usually by email and phone, including the occasional face to face visit.
- Daily factory planning
- Transport
- I started working at Belfield Furnishings pretty much when they first opened in 2002, I had been involved in the company growing to an astonishing £120 million turnover in a space of 8 years. The best role I had here was within the Retail Bedding Division. I was responsible for bed costings, purchasing, planning, production, and a good amount of sales. My role was varied, but to be right in the hub of it made my day. At that time, the Retail Bed division was running on approx. £17 million turnover
Sales Ledger Manager
Charnos Plc
Ilkeston
1993.11 - 2002.06
- Sales ledger control
- Looking after a £50million account for Marks & Spencer, in regards to payments, invoicing, goods in transit/lost in transit
- Customer service
- Sports and social
- (ceased trading)
Accounts / Sales Role
Beauvale Furnishings Limited
1991.09 - 1993.10
- Ledger accounts
- Invoicing
- Petty cash control
- General office duties
- (ceased trading)
- My main duties were learning everything there needs to know in an office. Beauvale manufactured furniture and beds mainly for the Caravan and Leisure Industry. It was pretty much hands on, I worked as part of a team within the Accounts Department.
Education
GCSE - English (language, Literature, Oral), Mathematics, History, French, Art & Design, Design & Communication and Biology
Kirk Hallam Academy
1984.01 - 1989.01
BTEC - Business and Finance, Information Technology
Clarendon College of Further Education
1990.01 - 1992.01
Skills
- Target achievement
- Multi-Tasking mastery
- Supply chain understanding
- Account management techniques
- Networking aptitude
- Business development
- Account management
- Extensive product knowledge
- Upselling and cross-selling techniques
- Cost estimations
- Negotiation
- Resilience under pressure
- Time efficiency
- Customer Service
KEY ACHIEVEMENTS
- I have worked within the British manufacturing industry for over 30 years, within the print and fabric industries supplying manufacturers and retailers, commodity supplies and testing which has in fact given me experience in all areas. I have very good knowledge of manufacturing and sales. From leaving school up to the present day I have excelled myself in every role I have undertaken.
- I work very well supervised and unsupervised, I like to be proactive so tend to get on with the job and not wait for my superiors to tell me what I need to do. I thrive on hard work and push hard to obtain results. I have an excellent business network and I am well known within the furnishings industry. I like to go that extra mile to help where I can.
- I was formerly Vice Chair of the Marketing Committee at the National Bed Federation as well as having a close working relationship with British Standards, FIRA and West Yorkshire Trading Standards.
- I am currently active in the Women In Furniture Network.
- As well as working and socialising I am also Chairman of Ilkeston Theatre Company in which I am involved in productions and acting. I enjoy being on stage and get involved in local events in and around my area.
Affiliations
- Armature Dramatics
- Fostering dogs in need
- Socialising
Accomplishments
Finalist in Woman Of the Year at the Packaging Awards 2025
Timeline
Key Account Manager
We Pack Limited
2024.01 - 2026.04
Sales Executive
Tokyo Fabrics International
2021.10 - 2023.12
Sales Manager
Lancashire Testing Services
2018.10 - 2021.09
Operations and Factory Manager
By Charles and Charles Barnsley
2016.03 - 2016.11
Sales Director/National Sales Manager
CPS (Wales) Limited
2012.04 - 2018.05
Various Roles; Sales Manager and Buyer for the Retail Bedding Division Purchase/Sales Ledger Control Manager
Belfield Furnishings Limited
2002.07 - 2012.04
Sales Ledger Manager
Charnos Plc
1993.11 - 2002.06
Accounts / Sales Role
Beauvale Furnishings Limited
1991.09 - 1993.10
BTEC - Business and Finance, Information Technology
Clarendon College of Further Education
1990.01 - 1992.01
GCSE - English (language, Literature, Oral), Mathematics, History, French, Art & Design, Design & Communication and Biology
Kirk Hallam Academy
1984.01 - 1989.01